Business Analyst

1 week ago

Jaipur, Rajasthan, India EPlanet Soft - EP Soft Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description: Client Service Manager (0–2 years experience)

Position: Client Service Manager – Entry Level

Experience: 0–2 years

Location: Jaipur
About the Role

We are seeking a proactive and customer-oriented Client Service Manager to join our growing team. This role is ideal for recent graduates or early-career professionals who want to build a career in client relationship management and service delivery. You will support senior managers while ensuring clients receive exceptional service.

Key Responsibilities

  • Act as the primary contact for day-to-day client inquiries and service requests.
  • Support client onboarding and assist in implementing service solutions.
  • Coordinate with internal teams (operations, product, sales) to deliver client requirements.
  • Maintain accurate client records and prepare reports on service performance.
  • Monitor client satisfaction and escalate issues where necessary.
  • Assist with billing, documentation, and administrative tasks related to client accounts.
  • Gather feedback to continuously improve the client experience.

Qualifications

  • Bachelor's degree in Business, Management, Finance, Marketing, or related field.
  • 0–2 years of experience in client service, account management, or customer-facing roles (internships or project experience accepted).
  • Excellent communication and organizational skills.
  • Ability to manage multiple tasks and adapt in a fast-paced environment.
  • Basic knowledge of MS Office/Google Workspace; familiarity with CRM tools is a plus.
  • Strong problem-solving mindset and willingness to learn.

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