Assistant Account Manager

7 days ago

Gurgaon, Haryana, India Security and Intelligence Services (SIS) Full time

Designation : Assistant Manager - Accounts Receivable

Location : Sector 44, Gurgaon Haryana

Key Responsibilities:

1. Collection Activities:

  • Monitor assigned accounts to identify outstanding debts.
  • Contact customers via phone, email, and other methods to collect payments.
  • Resolve billing and payment discrepancies promptly.

2. Account Management:

  • Maintain detailed and accurate records of all interactions with clients.
  • Track and update account status in the companys financial software.
  • Recommend accounts for escalation.

3. Reporting and Documentation:

  • Prepare daily, weekly, and monthly reports on collection activities and account statuses.
  • Provide feedback to the finance controller on recurring issues or challenges.
  • Assist in preparing documentation for audits and legal proceedings.

4. Customer Service:

  • Handle customer inquiries regarding invoices and payments professionally.
  • Maintain a customer-focused approach while enforcing payment obligations.

  • Build strong relationships with clients to facilitate ongoing payment reliability.

  • Experience: 5+ years in collections, accounts receivable, or a related role.

  • Strong understanding of billing and collections procedures.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office (Excel).

Key Competencies:

  • Strong negotiation and problem-solving skills.
  • Ability to work independently and meet deadlines.
  • High level of attention to detail and accuracy.
  • Resilience and professionalism when handling difficult conversations.

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