Operations Team Lead

2 days ago

Indore, Madhya Pradesh, India Medibuddy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position: Operations Team Lead

Location: Indore (WFO)

Employment Type: Full-time

Working days - 6 Days (Rotational shift, also includes night shifts)

Role Overview:

We are looking for a dynamic Operations Lead to oversee day-to-day activities, ensure smooth

operations, and lead a team towards achieving performance targets. The ideal candidate brings energy, discipline, and a strong sense of ownership in managing people and processes.

Key Responsibilities:

  • Supervise and coordinate daily operations and manage team productivity.
  • Own sales operations processeslead assignment, CRM hygiene, reporting, and sales enablement.
  • Analyze performance metrics and suggest improvements.
  • Provide real-time training, guidance, and feedback to the team.
  • Ensure team adherence to process guidelines, quality standards, and SLAs.
  • Handle escalations and resolve floor-level issues promptly.
  • Identify workflow issues and implement process improvements.
  • Cross- collaboration with other departments to ensure timely and accurate execution of tasks.
  • Report on KPIs and operational metrics to management.

Requirements:

  • Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
  • Willingness to work in shifts.
  • 3+ years of experience in operations & administrative role, with at least 1+ years in a lead/mentoring role.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to lead, motivate, and drive team performance.
  • Target-oriented with a strategic mindset and problem-solving skills

  • Team Lead

    1 week ago

    Indore, Madhya Pradesh, India Intertec Softwares Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : Team LeadJob Purpose: The 24x7 IT Infrastructure Monitoring Team Lead is responsible for overseeing the continuous monitoring of critical IT systems, ensuring high availability, performance, and security across infrastructure components. This role demands strong leadership, technical expertise, and operational discipline to manage a team of...

  • Team Lead

    2 days ago

    Indore, Madhya Pradesh, India Cloud Kitchen Network Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCloud Kitchen Network, a sister company of Art of Business, was established in 2020 with a mission to empower individuals to start and grow successful food businesses. Initially focused on cloud kitchens, our expertise now extends to helping entrepreneurs launch and expand restaurants and cafes. We have successfully launched over 500...

  • Team Lead

    6 days ago

    Indore, Madhya Pradesh, India SBI Card Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSBI Card, launched in 1998 with the State Bank of India as the majority stakeholder, is India's largest pure-play credit card issuer with over 20 million cards in force as of December 2024. Listed on BSE and NSE since March 2020, SBI Card offers a wide range of products and services catering to diverse customer segments. The brand's value...

  • Team Lead

    1 week ago

    Indore, Madhya Pradesh, India Authentic Human Resources Services Private Limited Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Key Responsibilities:Team Management: Lead and manage a team of 10+ recruiters, providing guidance, training, and support to ensure team members meet their targets.Recruitment Operations: Oversee the recruitment process, including screening CVs, negotiating with candidates, and closing vacancies.Target Setting: Set and achieve team targets, ensuring...

  • Team Lead

    2 weeks ago

    Indore, Madhya Pradesh, India WebMobril Inc. Full time ₹ 7,00,000 - ₹ 10,00,000 per year

    About the Role -We are seeking an experiencedFlutter Team Leadto join our growing team in Indore. The ideal candidate should have4+years of overall mobile app development experience, with at least3+years inFlutterand proven leadership capabilities. You will be responsible for leading a team of developers, architecting solutions, and ensuring the delivery of...

  • Project Manager

    1 week ago

    Indore, Madhya Pradesh, India Imast Operations Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description: Project Manager Loyalty SaaS / ProgramsLocation: IndoreCompany: IMAST Operations Private LimitedDepartment: Project Management – Loyalty & SaaS ProgramsEmployment Type: Full-time, Work-from-OfficeAbout IMASTIMAST Operations Pvt. Ltd. is India's leading Loyalty & Rewards Program Management and SaaS-based Solutionsprovider, serving 100+...

  • Team Lead

    3 days ago

    Indore, Madhya Pradesh, India Bexomi Technologies Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionBexomi Technologies Private Limited is a predictive cybersecurity company building the world's first Digital Immune System for Smart Cities. We combine Digital Twins, AI-driven anomaly detection, Blockchain logs, and Smart Contracts to protect IoT devices before an attack happens. From smart traffic systems to critical infrastructure,...

  • Client Relationship Manager

    2 days ago

    Indore, Madhya Pradesh, India Imast Operations Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description: Client Relationship Manager IT Solutions / Loyalty ProgramsLocation: IndoreCompany: IMAST Operations Private LimitedDepartment: Client Success & Loyalty Program ManagementEmployment Type: Full-time, Work-from-OfficeAbout IMASTIMAST Operations Pvt. Ltd. is India's leading Loyalty & Rewards Program Management and SaaS-based Solutions company,...

  • Inside Sales Manager

    2 days ago

    Indore, Madhya Pradesh, India Imast Operations Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: IndoreOrganization: IMAST Operations Private LimitedDepartment: Sales / PresalesReports To: Director Sales & Business DevelopmentAbout IMASTIMAST Operations Pvt. Ltd. is India's leading Loyalty & SaaS-based solutions provider with 100+ clients across 18+ industries. With our flagship platform IMAST 360, we deliver cutting-edge solutions such as...

  • Technical Operations Lead

    2 days ago

    Indore, Madhya Pradesh, India ClearTrail Technologies Full time US$ 90,000 - US$ 1,20,000 per year

    Job Title: Technical Operations LeadLocation:Indore, MP (work from office only)Experience:7–12 YearsShift:24x7 Rotational ShiftsQualification:B.Tech/B.E. in Computer Science, Information Technology, or a related fieldJob Summary:We are seeking a highly skilled and experiencedTechnical Operations Leadto oversee and guide a team of technical professionals in...