Manager - AP
2 weeks ago
Responsibilities
- Should have team handling experience of at least some years with a size of 18 to 20 team members
- Experience in AP on invoice processing, Helpdesk, Payments & other activities like GRIR, Vendor recon
- Should possess excellent communication skills
- Ensure prioritization of overdue/ aged and critical invoices
- Track team productivity and manage internal & external report outs
- Track SLA and KPIs, ensure noise free operations
- Customer & stakeholder management for smooth operations
- Problem solving and influencing skills
- Monthly 1-0-1 of Team leads to earmark their career path and growth
- Liaise with GBS stakeholders, Procurement, Supply chain for identification of process improvement opportunities and continuous improvement levers
- Complete Quality checks as defined and agreed with Client Contracts
- Ensure service deliverables within TAT and SLAs
- Engage with GBS & business stakeholders on Escalation management
- Drive Weekly/ monthly governance meetings with internal and external stakeholders
- Drive governance with supply chain and procurement for aged invoice resolution
- Adhere the internal compliance policy and guideline established by the management on their daily operational activities
- Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines
- Graduate in Commerce (B. Com)
- Relevant work experience on Accounts payable transactional activities and Helpdesk
- Strong English language skills (verbal and written)
- Experience in Accounts Payable tasks & delivery, Reconciliations, Helpdesk
- Good typing speed, to handle and manage communications with External and internal stakeholders
- Ability to handle a team size of 20 members
- Good understanding of MS office-MS Excel experience is must to have
Genpact
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