
Telecom Supervisor-BPS
2 weeks ago
JD The Inbound Call Centre Team Leader role involves not only leading and motivating the team but also effectively coaching and supporting Specialists. This includes overseeing day-to-day activities with a strong emphasis on maintaining and improving service quality. Conducting team and one-on-one meetings ensures that the team is consistently updated on relevant issues impacting their role in Customer Care. The Team Leader also actively maintains high levels of morale and motivation within the team, serving as a role model for leadership. With a problem-solving mindset, the leader encourages initiative-taking to enhance Net Promoter Score (NPS) and minimize customer effort, fostering a customer-centric and proactive work culture.
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Telecom Supervisor-BPS
3 weeks ago
India Hexaware Technologies Full timeJD The Inbound Call Centre Team Leader role involves not only leading and motivating the team but also effectively coaching and supporting Specialists. This includes overseeing day-to-day activities with a strong emphasis on maintaining and improving service quality. Conducting team and one-on-one meetings ensures that the team is consistently updated on...
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Site Supervisor
3 weeks ago
India Om International Technical Services Full timeJob Description Company Description Om International Technical Services is India's leading private-sector telecommunication company headquartered in Greater Noida. We specialize in ensuring the quick availability of telephone internet connectivity and providing world-class telecommunication accessories for telecom equipment. We play a vital role in...
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Telecom Team Member-BPS
3 weeks ago
India Hexaware Technologies Full timeEnsure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership • Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. • Strong focus on quality of interactions in order...
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Telecom Team Member-BPS
2 weeks ago
India Hexaware Technologies Full time ₹ 4,00,000 - ₹ 8,00,000 per yearEnsure delivery of outsource headcount and language support required to meet customer KPIs including NPS Problem Resolution leadership • Drive customer experience improvements by measuring, understanding and analysing customer feedbacks and working closely with cross-functional teams to improve results. • Strong focus on quality of interactions in order...
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India Hexaware Technologies Full timeTo handle Telecom Voice Transactions Request for India based Telecom service provider using various tools to complete a transaction and ensure that transactions are processed in a timely manner also responsible for processing the transactions with efficient and accurate manner
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Control Systems And Telecom Engineer
4 weeks ago
India Bechtel Full timeRequisition ID 279569 Relocation Authorized National - Family Telework Type Full-Time Office Project Work Location Various Bechtel Project Locations Extraordinary teams building inspiring projects Since 1898 we have helped customers complete more than 25 000 projects in 160 countries on all seven continents that have created jobs grown economies ...
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SAP BTP Intergation
5 days ago
Pune, Maharashtra, India, Maharashtra Quess IT Staffing Full timeAbout Quess IT Staffing:Hiring the right professionals in the IT industry can be a challenging endeavor. At Quess IT Staffing, we specialize in connecting organizations with IT talent who not only possess the skills needed but also align with the client organization's vision and goals. This commitment has helped us become one of the largest and most...
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Gurugram, India NTT Data Full timeJob Description We are seeking an experienced solution architect specializing in technology based business process solutions to join our dynamic Digital BPS team at NTT DATA. As an SME (subject matter expert), you will closely work with NTT DATA's customers to understand their business problems and engage with them to provide consulting and solutioning for...
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Frontend Engineer
3 days ago
Kolkata, India E-solve Infotech Private Limited Full timeJob Description Company Description E-Solve Infotech Pvt. Ltd. is a leading Indian-owned financial services company specializing in Integrated Debt Management and Customer Lifecycle Management. We empower banks, NBFCs, fintechs, and telecoms to improve financial performance and customer trust through multilingual tele-calling, on-ground operations across...
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Senior Presales Manager-Order Management
3 days ago
Pune, Maharashtra, India, Maharashtra Wipro Full timeJob Description:Location – Pune/Delhi-NCR/Mumbai/Hyderabad/Kolkata/BangaloreThe Go To Market (GTM) & Presales team is responsible for business growth of the unit by increasing the footprint of Wipro DOP globally by mining the existing client engagements and adding new logos.We are seeking an experienced SCM Presales Consultant for our Supply Chain...