Process Manager

1 week ago

Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the role:
Own delivery across multiple client projects, coordinating internal teams and client POCs. Drive plans, risks, metrics, and exec-ready updates; run Agile ceremonies; and ensure outcomes land on time with quality.

 Key Responsibilities

  • Plan and manage multi-project delivery (scope/schedule/cost/quality) using Agile methods.
  • Build and maintain integrated project plans (Microsoft Project) and work item tracking (Jira).
  • Lead ceremonies: sprint planning/reviews, stand-ups, retros; manage RAID & change control.
  • Partner with client POCs and internal leads to unblock decisions and dependencies.
  • Publish weekly metrics (burn-up/burn-down, velocity, SLA/SLO, risk RAG, financials) and executive presentations.
  • Coordinate SIT/UAT, readiness checklists, and go-live runbooks; manage cutovers/hypercare.
  • Enforce governance: scope, quality gates, compliance, and communication cadence.

 Qualifications & Experience

  • 8–12 years in project/program management; 3+ years managing multiple concurrent projects.
  • Proven client-facing experience with senior stakeholders; strong negotiation and escalation skills.
  • Hands-on with Microsoft Project and Jira (reports/dashboards a must).
  • Delivered projects using Agile (Scrum/Kanban); familiarity with hybrid models.
  • Strong presentation skills; can create progress update decks and dashboards for execs.
  • Solid understanding of SDLC, environments (SIT/UAT/Prod), and release management.

 Nice to Have

  • Certification: PMP, CSM/PSM, SAFe.
  • Exposure to data platforms, APIs, or integration projects.
  • Experience with Confluence, Power BI/QlikSense for reporting.
  • .Net development background

 Success Metrics (first 90–180 days)

  • On-time delivery to committed milestones; variance ≤ 10%.
  • Predictable sprints (velocity stability ±15%), visible RAID logs, zero "surprise" escalations.
  • Clear, consistent stakeholder reporting (weekly/biweekly), green audit on governance.

  • Accounts Manager

    1 week ago

    Mumbai, Maharashtra, India DiTech Process Solutions Full time ₹ 8,00,000 - ₹ 16,00,000 per year

    Job Description: Manager – AccountantPosition Title: Manager – AccountantLocation: MumbaiDepartment: Finance & AccountsPosition OverviewWe are seeking a highly skilled and detail-oriented Manager – Accountant to oversee and manage the accounting operations of our organization. The role requires strong expertise in accounting principles, financial...

  • Employee Relations Manager

    2 weeks ago

    Mumbai, Maharashtra, India I Process Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring: ER Manager (Legal & Compliance) For I-PROCESS Services (India) Ltd We are looking for a highly motivated and experienced Employee Relations (ER) Manager with a proven track record in handling ER matters within the BFSI sector. Should have handled compliance violation/fraud cases in the BFSI industry. Should be well-versed in handling code...

  • Process Manager

    2 weeks ago

    Mumbai, Maharashtra, India 0bb2bb6f-728b-4091-a2dd-5860c28b448e Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Description :Role Overview:The Process Manager in Collateral Management is responsible for overseeing and optimizing processes related to collateral operations, ensuring compliance with regulatory requirements, mitigating counterparty risk, and improving operational efficiency. This role involves managing daily workflows, implementing best practices, and...

  • Process Manager

    2 days ago

    Mumbai, Maharashtra, India eClerx Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    DescriptionResponsibilities:Requirements Gathering: Collaborate with clients, stakeholders, and cross-functional teams to gather and document business requirements. Conduct interviews, workshops, and surveys as needed to understand client needs.Analysis and Documentation: Analyze complex business processes, systems, and data to identify opportunities for...

  • Process Manager

    1 week ago

    Mumbai, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionJob Summary: In this COE role, you will play a vital part in shaping performance management, rewards and employee engagement surveys. You will collaborate across functions, manage projects at the organizational level, and have the opportunity to influence and shape our broader HR strategies.Performance ManagementDrive and manage periodic rollouts...

  • Process Manager

    2 weeks ago

    Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Summary: In this COE role, you will play a vital part in shaping performance management, rewards and employee engagement surveys. You will collaborate across functions, manage projects at the organizational level, and have the opportunity to influence and shape our broader HR strategies.Performance ManagementDrive and manage periodic rollouts of...

  • Process Manager

    6 days ago

    Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Opportunity Overview: In this COE role, you will play a vital part in shaping performance management, rewards, employee engagement surveys, and career mobility. You will collaborate across functions, manage projects at the organizational level, and have the opportunity to influence and shape our broader HR strategies. This position offers significant...

  • Process Manager

    2 weeks ago

    Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    FCC Advisory & Delivery Support GroupDesignation: Process ManagerLocation: Pune/ Mumbai/ChandigarhTravel (Domestic or International): 10–15% (client meetings, workshops, or internal coordination)Job Description:As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their...

  • Process Manager

    2 days ago

    Mumbai, Maharashtra, India eClerx Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionThe candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from...

  • Process Manager

    3 days ago

    Mumbai, Maharashtra, India eClerx Career Site Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team...