ServiceNow Lead

1 day ago

Electronic City Phase I, Karnataka, India Ascentware Private Limited Full time ₹ 18,00,000 - ₹ 20,00,000 per year

Location: Bangalore

Openings: 6

Experience: 7+ years total | 5+ years relevant

Role Highlights

As a ServiceNow Lead, you will:

  • Lead and mentor a team of ServiceNow developers.
  • Architect & design technical solutions for multi-instance migrations and enhancements.
  • Manage integrations with key enterprise systems (SAP, monitoring tools, CMDB for telco devices & fiber omni-channel).
  • Conduct technical workshops and perform hands-on development.
  • Ensure code quality, security, and technical governance.
  • Collaborate with stakeholders to drive project success.

Must-Have Skills

  • Strong expertise in ServiceNow ITSM core applications.
  • Advanced ServiceNow development with JavaScript & Glide API.
  • Proven experience in integrating ServiceNow with external systems.
  • Demonstrated project leadership in managing development teams.
  • Deep understanding of CMDB and its relationship with ITSM.
  • Strong knowledge of ServiceNow platform architecture.

Good-to-Have Skills

  • ServiceNow Certifications – CAD or CIS.
  • Experience in the telecommunications industry.
  • Familiarity with multi-instance ServiceNow environments.
  • Exposure to agile methodologies.

Job Type: Full-time

Pay: ₹1,800, ₹2,000,000.00 per year

Work Location: In person

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