Operations Associate

1 day ago

Gurgaon, Haryana, India Yutrp Full time ₹ 5,00,000 - ₹ 15,00,000 per year

We are looking for a driven individual who is eager to work in a fast-paced startup environment, can execute with precision, and has the ability to manage and grow key B2B agent accounts.

This role is a hybrid between flight operations and account management — you'll not only handle the operational side (bookings, reissues, refunds) but also take complete ownership of the agents assigned to you, ensuring smooth service delivery and driving Flights GMV from those relationships. You'll act as the primary point of contact for your agents — managing their day-to-day flight requirements, resolving issues, suggesting the best solutions, and ensuring they receive timely, accurate, and high-quality support. This role demands accountability, process thinking, and a strong drive to deliver results in a dynamic travel ecosystem.

Key Responsibilities:

● Handle complete flight operations which include bookings, cancellations, and modifications

● Proactively reach out to travel agents to build and maintain strong business relationships

● Provide support and consultation to agents regarding flight routes, fares, and schedules

● Ensure error-free ticket issuance and PNR management

● Drive flights GMV growth from your assigned accounts through proactive engagement, accurate operations, and quick support

● Maintain TAT and accuracy in all transactions, with detailed logs and documentation

● Collaborate with internal teams for smooth operations and reporting

Requirements:

● 1–3 years of experience in flight operations, ticketing, or B2B travel account handling

● Strong communication with a service-oriented mindset

● Comfortable with outbound calling and relationship building

● Ability to thrive in a small team, startup environment

● Comfortable working with data and Excel/Google Sheets for performance tracking

Good to Have:

● Experience with GDS (Amadeus, Galileo)

● Prior experience in a travel agency, consolidator, or B2B travel startup

● Willingness to work flexible shifts when required

● Strong escalation management skills — able to take ownership of issues, investigate root causes, and ensure timely resolution through coordination and clear communication

What We Offer:

● Competitive salary and incentive programs

● A collaborative and fast-growing work culture

● Opportunity to shape processes and grow with the company

  • Operations Associate

    1 day ago

    Gurgaon, Haryana, India Krishna Enterprise's Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations.Operations Associate responsibilities include completing various administrative tasks, enforcing the organizations policies and standards, and assisting with recruitment...

  • VAPT Associate Director

    2 weeks ago

    Gurgaon, Haryana, India Cubical Operations LLP Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description – VAPT Associate Director (Mumbai)Position: Associate Director – Vulnerability Assessment & Penetration Testing (VAPT)Location: MumbaiExperience: 8+ YearsDepartment: Cybersecurity / Risk AdvisoryEmployment Type: Full-TimeAbout the RoleWe are seeking an experiencedVAPT Associate Directorto lead our cybersecurity testing engagements, manage...

  • Operations Associate

    1 week ago

    Gurgaon, Haryana, India EMB Global Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Title:Associate – Supply & OperationsLocation:Gurugram (Work from Office)Experience:0 – 1 yearAbout EMB GlobalEMB Global is a dynamic and fast-growing organization focused on delivering innovative solutions and services across business verticals. We believe in building strong teams that drive operational efficiency, growth, and customer success.Role...

  • Fashion Operations Associate

    1 week ago

    Gurgaon, Haryana, India Shop&Yours Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We're Hiring: Fashion Operations Associate - Full-TimeLocation: Gurgaon | Paid | On-siteAt Shop & Yours, we design modern apparel that blends elevated everyday pieces with statement styles, built for today's e-commerce landscape and proudly made in India.We are looking for a Fashion Operations Associate to support day-to-day brand operations across customer...

  • Delivery Operations Associate

    1 week ago

    Gurgaon, Haryana, India Srijan Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Associate - Delivery Operations Location: Gurugram,Haryana,India Job Role: Delivery Operations Job Level: Associate Work Location: Gurugram Shift timings: 4pm - 12 am, IST ABOUT THE ROLE As an Associate of Delivery Operations, you'll support project management within the Delivery teams and collaborate closely with Finance Operations,...

  • Operations Associate

    2 weeks ago

    Gurgaon, Haryana, India GlobalXperts Technology Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Job Title: Operations AssociateExperience: 0-4 Years (freshers are also welcome)Location: Gurugram (Work from Office)Notice Period: Immediate Joiners PreferredRole OverviewWe are seeking a detail-oriented and proactive Operations Associate to support our day-to-day business operations and assist in key project deliverables. The ideal candidate will have...

  • Operations Associate

    3 days ago

    Gurgaon, Haryana, India Cumin Co. Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description: Operations AssociateLocation: Gurgaon, IndiaExperience Required: 2–3 yearsEmployment Type: Full-timeExperience: 2+ years in Supply Chain/ Warehousing/ OperationsStart Date: ImmediateApply at: About Cumin Co.At Cumin Co., we're on a mission to redefine the modern Indian kitchen. From our enamel-coated cast iron cookware to our sustainable...

  • Operations Associate

    1 week ago

    Gurgaon, Haryana, India Stellar Consulting Solutions, LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Title: Operations AssociateLocation: Gurugram, Haryana, IndiaDuration: Full Time PermanentWork mode - Hybrid but depending on client need should be comfortable to work 5 days from office if required.Shift hours – Starting 5.30 p.m IST – 2.30 a.m IST and 6.30 p.m IST – 3.30 a.m ISTNotes:Specific skill requirement – Background in Life...

  • Operations Associate

    1 week ago

    Gurgaon, Haryana, India Stellar Consulting Solutions, LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Title: Operations Associate (Life Insurance)Location: Gurugram, Haryana, IndiaDuration: Full Time PermanentWork mode - Hybrid but depending on client need should be comfortable to work 5 days from office if required.Shift hours – Starting 5.30 p.m IST – 2.30 a.m IST and 6.30 p.m IST – 3.30 a.m ISTNotes:Specific skill requirement – Background in Life...

  • Associate Operations Professional

    2 weeks ago

    Gurgaon, Haryana, India S&P Global Market Intelligence Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    The Team: S&P Globals Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market.The Financial Operations & Reporting Team is a centralized unit that manages Client,...