Fraud Policy

3 days ago

Gurgaon, Haryana, India Sbi Cards And Payment Services Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Deputy Vice President - Fraud Policy & Strategy

About Us

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

  1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
  2. Admirable work deserves to be rewarded. We have a well-curated bouquet of rewards and recognition program for the employees
  3. Dynamic, Inclusive and Diverse team culture
  4. Gender Neutral Policy
  5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
  6. Commitment to the overall development of an employee through a comprehensive learning & development framework

Role Purpose

The role is responsible for implementation of credit risk policies and processes that are in line with business requirement and management of all policies related to existing customer management.

Role Accountability

  1. Manage credit risk policy implementation for existing customers
  2. Review performance of existing customers to give inputs on policy & process
  3. Identify the process gaps and rectify the same in system
  4. Analyze the deviation to credit policy on individual case basis
  5. Create SOPs for the CS, operations, team to manage process related to existing customers
  6. Provide the system requirements to Risk Infra/IT team from credit risk perspective

Measures of Success

  1. Portfolio delinquency as per agreed threshold
  2. Completion of Critical Projects on Digitization & Automation as per agreed objectives
  3. Management of policies and processes related to existing customers
  4. Process Adherence as per MOU

Technical Skills / Experience / Certifications

  1. Basic understanding of market environment and competitor landscape on retail lending
  2. Knowledge of credit policies and operational processes

Competencies critical to the role

  1. Analytical ability and Problem solving
  2. Relationship Management
  3. Networking & Collaboration

Qualification

Master's degree in Economics, Statistics or Business management

Preferred Industry

Corporate lending in financial institutions, Rating agencies

Experience LevelExecutive Level

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