Fraud Executive

10 hours ago

Gurgaon, Haryana, India Mancraft Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year


Job Description:

Must have skills - 

  • Transaction Monitoring in Banking domain
  • Fraud detection/Investigation
  • Excellent comprehension & Communication
  • Microsoft Office applications (Excel, Word)

Job Description -

  • 12+ months experience in transaction monitoring from banking domain, or fraud detection/investigation
  • Excellent organizational and time management skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high volume environment
  • Effective analytical and problem solving skills, with abilities in analyzing data patterns and investigating customer transactions
  • Strong attention to detail and high concern for data accuracy with the ability to follow directions and apply proper policies, procedures and guidelines
  • Proficiency with, or ability to quickly gain proficiency with, banking account monitoring and compliance software tools, Microsoft Office applications (Excel, Word)

Roles and responsibilities -

  • Leverages data to identify anomalies
  • Reviews activity of assigned accounts using software monitoring tools to detect atypical or suspicious activity
  • Reaches out to customers to understand customer behavior and to obtain any additional details pertinent to evaluating activities under review
  • Makes a determination whether the transactions should be filed as unusual activity
  • Formulates and documents detailed comments on accounts that were reviewed and determined not to meet definitions of unusual activity
  • Conduct, and perform a variety of investigation types, including e.g. Transaction Monitoring no-file and UAR alerts, Bank Referrals, and/or Fraud referrals
  • Performs other job related duties or special projects as assigned
  • Assist with disposing cases according to agree upon business Service Level Agreements (SLAs)
  • Recommend relationship retention or termination and track account closures as required

Job Details -

  • Address- EXL - 15th & 16th floor, Tower B&C, The Grand Canyon Building, ASF Insignia SEZ, Gwal Pahari, Gurugram 122003
  • Work mode – Work from Office, Rotational 5 days working week (24*7 shifts)

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