Sales Development Intern

Company Description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There's another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Launch Your Sales Career in a High-Growth Tech Company

Are you looking to break into tech sales? Are you ready to work with global teams and build real-world business skills? Freshworks is looking to hire interns for the Sales Development Representative role in India to support our India go-to-market teams. This is a 6 months internship where you'll work closely with sales professionals, learn cutting-edge sales tools and techniques, and help generate pipeline for our account executives. If you have the curiosity, drive, and hunger to learn, we will train you and get you fully up to speed

What you'll do as part of this internship:

• Follow up on inbound leads from India prospects within 24 hours, keep everything clean and up to date in our CRM.
• Call and qualify leads to book meetings for Account Executives (AEs) in India.
• Join AE calls to observe, learn, and hand over leads effectively.
• Research companies and find the right decision-makers using tools like LinkedIn Sales Navigator, Outreach, Lusha, ZoomInfo, and more.
• Learn proven qualification frameworks like BANT and MEDDPICC - and put them into practice.
• Share feedback with marketing teams on lead quality, messaging, and campaign performance. Learn how to pitch Freshworks' products and communicate our value clearly and confidently. Track and forecast your weekly performance and support your team with reporting.
• Help with virtual and in-person events by reaching prospects and supporting audience generation.

What you can expect as part of this internship:

• Real-world sales experience working across international markets.
• Exposure to the India SaaS landscape.
• Supportive and collaborative team culture.
• Mentorship and hands-on coaching from sales leaders.
• Access to world-class training and tools.
• Potentially able to be hired as a full-time business development manager based on
• performance and availability

Qualifications

We are looking for smart, driven student graduates who are available for the 6 months internship period.

What we look for:

• A university student (any degree) looking for hands-on business experience. Fluent in English with excellent verbal and written communication skills.
• Curious, coachable, and ready to take initiative.
• Comfortable speaking with professionals and asking thoughtful questions.
• Eager to work with a high-energy, target-driven team.
• Organized, detail-oriented, and excellent at following through.
• Flexibility to work across different shifts as per business needs.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.