
Regional Collection Manager
5 days ago
Role & responsibilities :
The RCM shall be responsible for driving the collection efforts and performance in the overdue buckets in the allotted geography for the Microfinance Business of the Company. The detailed description is as follows:
- Drive collection efforts and achieve collection targets in the allocated overdue buckets for the assigned region, comprising upto 15 branches
- Hire, train, mentor and lead a team of collection staff across the branches in the respective region
- Deliver the collection budget and targets in the region through the team of field collection staff and supervisors
- Implement the collection policies and SOPs as laid down from time to time and ensure required coordination with the Microfinance Sales Team and other functions
- Develop and implement strategies to achieve collection targets within the assigned Region. Analyze data and market trends to identify opportunities for improving collection efficiency
Preferred candidate profile
- Strong interpersonal and recruitment skills and capable of mentoring and handling freshers, experienced staff etc
- Should be self-driven and have strong leadership skills
- Strong data analysis skills are required.
Education: Bachelors degree in business administration, Finance, Economics, or a related field; a masters degree is preferred.
Industry Exp (NBFC): Experience in Microfinance Sales or Collections is a must. Ideally an experience of atleast 7 years in microfinance sales or collections is required with experience in supervisory role of minimum 3 years handling not less than 4 branches. Experience in the required geography is also a must.
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