Process Associate- US Accounts AR

4 days ago

Noida, Uttar Pradesh, India Pride Global Full time

About the Company –

With over 40 years of hands-on experience helping businesses worldwide tackle the challenges of the modern work landscape, we've been there every step of the way, providing the right people, technology, and solutions to shape a brighter future of work together.

For more information, please visit our website -
Pride Global

About the role: - US Accounts - AR

Location: - Smartworks Logix Cyber Park, Tower D, 10th Floor, Sector 62, Noida U.P

Job Description:

  • Manage end-to-end AR collections for assigned clients.
  • Follow up on outstanding invoices via email and phone in a professional manner.
  • Ensure timely collection of payments and reduce aging buckets (30/60/90+ days).
  • Resolve payment discrepancies, short payments, and missing remittances.
  • Coordinate with clients to obtain payment commitments and track follow-through.
  • Maintain a regular follow-up schedule and update the AR tracker daily.
  • Communicate with client AP departments regarding payment status.
  • Investigate and resolve disputes, billing errors, and rejected invoices.
  • Obtain remittance details for unapplied payments.
  • Maintain strong client relationships to support timely collections.
  • Collaborate with billing, Financial Reporting Team, and Sales teams to resolve invoice issues.
  • Work closely with recruiters and account managers on billing
  • Document client communication and maintain proper records for audit purposes.

Any Additional Details:


• Bachelor's degree in commerce, Accounting, Finance, or related field.


• 3+ years of AR/collections experience (staffing industry preferred).


• Strong understanding of billing cycles, timesheets, rate cards, and vendor portals (e.g., Fieldglass, Beeline, IQNavigator).


• Excellent communication and negotiation skills.


• Proficiency in MS Excel, ERP systems (e.g., NetSuite, SAP, PeopleSoft), and CRM tools.


• Ability to manage high-volume accounts and multitask effectively.


• Strong analytical and problem-solving ability

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