Team Leader

3 days ago

Pitampura, Delhi, India YCE Digital Private Limited Full time ₹ 24,00,000 - ₹ 48,00,000 per year

Job Summary:

We are looking for an experienced E-commerce Team Leader to manage daily online operations, drive sales performance, oversee end-to-end order processing, and lead a team of 8–10 executives. This role involves managing product listings, inventory coordination, client service workflows, and ensuring operational efficiency across multiple online marketplaces such as Amazon, Flipkart, AJIO, Myntra etc.

Key Responsibilities:Team Leadership & Supervision

  • Lead and manage a team of 8–10 members of the operational team.
  • Allocate tasks, set daily targets, and monitor individual and team performance to meet operational KPIs.
  • Conduct training, provide performance feedback, and create a high-performing work environment.

E-commerce Platform Operations

  • Manage product listings, catalogue updates, pricing, stock monitoring, and content accuracy across platforms.
  • Monitor and reduce return ratio, cancellations, operational delays, and stock-outs.

Customer Service & Experience

  • Oversee client queries, escalations, returns, and refunds to maintain high customer satisfaction ratings.
  • Ensure resolution time within defined SLAs.

Sales & Performance Monitoring

  • Track daily sales, inventory movement, and marketplace health metrics.
  • Analyze reports from Amazon Seller Central, Flipkart Dashboard, etc. to improve rankings and sales.
  • Implement strategies for increasing product visibility, improving conversion rates, and maximizing revenue.

Process Optimization

  • Identify operational bottlenecks and implement process improvements for speed and accuracy.
  • Maintain compliance with marketplace guidelines, policies, and operational standards.

Required Qualifications & Skills:

  • Bachelor's degree (MBA or commerce background preferred but not mandatory).
  • 3–5 years of experience in e-commerce operations.
  • Proven experience managing a team of 8–10 people.
  • Strong expertise in platforms like Amazon, Flipkart, Myntra and AJIO.
  • Proficiency in Excel, MS Office, and marketplace dashboards.
  • Strong communication, leadership, and analytical skills.
  • Ability to multitask and work in a fast-paced environment.

Key Competencies:

  • Team Management & Leadership
  • Client Service Handling
  • E-commerce Dashboard Management
  • Problem Solving & Decision Making
  • Performance Reporting & Data Analysis

KPIs (Key Performance Indicators):

  • Stock availability & inventory health
  • Reduction in returns & cancellations
  • Team productivity and target achievement

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Paid time off

Work Location: In person

  • Team Leader

    1 week ago

    Pitampura, Delhi, India Clinic gennext Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Opening: Team Leader (TL) – Telecalling Sales (Hair & Skin ServicesClinicGenNext, a leading hair and skin care clinic, is looking to hire a Team Leader (TL) to manage our telecalling sales team.Job Role:We are seeking a dynamic and experienced Team Leader who can lead, motivate, and manage a team of telecallers to generate leads and convert them into...

  • International Ed-Tech Sales Team Leader

    1 week ago

    Pitampura, Delhi, India Saber Financial Services - West Delhi Full time ₹ 8,00,000 per year

    Job Title: International Team Leader - Edtech SalesDepartment: Counselling / SalesExperience: Minimum 4–10 Years (preferably in the education sector)Employment Type: Full-TimeCompensation: Fixed Salary + Lucrative IncentivesJob Summary:We are seeking an experienced and dynamic Team Leader – Counselling to lead a team of Education Counsellors. The ideal...

  • Sales Team Leader

    7 days ago

    Pitampura, Delhi, India NITSA HOLIDAYS Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Lead and supervise a team of travel agents, providing direction, guidance, and support.Monitor team performance, productivity, and adherence to company policies and procedures.Train new team members on booking systems & company processesHandle escalated customer inquiries & complaints, ensuring timely resolutionGuest HandlingDevelop and implement sales...

  • Sales Team Leader

    2 weeks ago

    Pitampura, Delhi, India Earth Travels Full time ₹ 42,00,000 - ₹ 60,00,000 per year

    Lead and supervise a team of travel agents, providing direction, guidance, and support.Monitor team performance, productivity, and adherence to company policies and procedures.Train new team members on booking systems & company processes.Handle escalated customer inquiries & complaints, ensuring timely resolutionGuest HandlingDevelop and implement sales...

  • Project Manager

    1 week ago

    Pitampura, Delhi, India Extrovert Information Technology Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 15,00,000 per year

    Job Summary: We are seeking an experienced Team Leader – Full Stack Development with 4+ years of experience to lead a team of developers, assign tasks efficiently, manage client communication, and resolve technical challenges. The ideal candidate must have strong expertise in PHP, Laravel, , , Wordpress, AWS, and DevOps, along with excellent leadership and...

  • Sales & Marketing Head

    2 weeks ago

    Pitampura, Delhi, India delta autocorp Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Job Title: Sales Head – EV IndustryDepartment: Sales & Business DevelopmentLocation: Neta ji subhash placeReporting To: CEO/Managing DirectorJob SummaryThe Sales Head will lead the overall sales function for the Electric Vehicle (EV) business. This role is responsible for developing and executing sales strategies, expanding dealer networks, driving revenue...

  • Business Development Manager

    1 week ago

    Pitampura, Delhi, India PARKASH ENTERPRISES Full time ₹ 3,00,000 per year

    Position Title: Business Development ManagerLocation: Delhi PitampuraReporting to: Director – Growth & StrategyEmployment Type: Full-time⸻About UsAt ETIOS, Quality is Priority is not just a promise—it's our identity.Every product, every service, and every deal we deliver reflects excellence and trust. As we step into our next phase of expansion, we are...

  • LinkedIn Personal Branding Executive

    1 week ago

    Pitampura, Delhi, India HR Consultant to Snapdeal Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: LinkedIn Personal Branding ExecutiveLocation: NSP, Pitampura, DelhiEmployment Type: Full-TimeExperience Required: 1-3 YearsAbout IIM SKILLS:IIM SKILLS is a leading EdTech company offering world-class professional certification programs in content writing, digital marketing, finance, analytics, and more. With a strong focus on practical training...

  • Female Media sales Executive

    1 day ago

    Pitampura, Delhi, India The Hiring Master Full time ₹ 30,00,000 - ₹ 45,00,000 per year

    1) Job Descrip on – B2B Sales/BD (Media / Marketing): B2B Magazine (E-magazine & Print), Digital Marke ng services, B2BEvents/ExhibitionsLooking for a Female Candidate with 'Sales/BD Specialisa on' in Delhi NCR only who can do space selling for our various products/services (as mentioned above) that we offer to our clients.We are a prominent media company...

  • Performance Marketing Manager

    2 weeks ago

    Pitampura, Delhi, India Epirco Synergy, Inc. Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Epirco Group is hiring a high-performance digital marketer who can run paid ad campaigns, implement SEO strategies, manage cold email + newsletter outreach, and build CRM workflows and automations. You'll be the engine behind demand generation and client acquisition for multiple business verticals.We don't need a manager. We don't need a strategist. We need...