Collection Executive

7 days ago

Kr Puram Bengaluru, India Equitas Small Finance Ltd Full time ₹ 40,000 - ₹ 60,000 per year

Key Responsibilities

  • Manage Collections: Contact clients to remind them of overdue payments and negotiate payment plans to recover debts.
  • Record Keeping: Maintain accurate records of payment statuses and communications with clients regarding their accounts.
  • Collaboration: Work closely with the finance team to achieve collection targets and resolve payment discrepancies.
  • Compliance: Ensure adherence to debt collection laws and company policies during the collection process.
  • Reporting: Prepare regular reports on collection activities and outstanding accounts for management review.

Required Skills and Qualifications

  • Education: A high school diploma is typically required; a degree in finance or accounting is preferred.
  • Experience: Previous experience in collections, customer service, or finance is advantageous.
  • Communication Skills: Excellent verbal and written communication skills are essential for effective negotiation and relationship management.
  • Attention to Detail: Strong organizational skills and attention to detail to manage multiple accounts and maintain accurate records.
  • Problem-Solving: Ability to resolve customer issues and complaints regarding billing and payments.

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