Telecaller
4 days ago
Job Description:
Mass Nex Gen LLP is looking for an experienced and result-driven Telecaller to join our growing team. The ideal candidate will have excellent communication skills and prior experience in handling outbound/inbound calls, lead generation, and client follow-ups.
Key Responsibilities:
- Make outbound calls to potential customers and explain company products/services.
- Handle inbound inquiries professionally and provide complete information.
- Generate and qualify leads to support the sales team.
- Maintain customer records and update the CRM/database regularly.
- Follow up with clients to ensure satisfaction and close sales.
- Achieve daily and monthly calling/lead targets.
- Maintain a positive, empathetic, and professional attitude toward customers.
Requirements:
- Minimum 2 years of experience as a Telecaller, Customer Care Executive, or similar role.
- Excellent communication and convincing skills in English and Hindi (other regional languages are a plus).
- Good knowledge of MS Office and CRM tools.
- Ability to work independently and meet targets.
- Positive attitude and strong work ethics.
Education:
- Minimum qualification: Graduate or equivalent.
Salary:
- As per industry standards (based on experience and performance).
Job Type: Full-time
Pay: ₹12, ₹16,000.00 per month
Experience:
- Telecaller: 1 year (Required)
Language:
- English (Required)
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