Telecaller

21 hours ago

Lucknow, Uttar Pradesh, India Smartian Captial Services Private Limited Full time ₹ 1,47,61,696 - ₹ 3,75,84,187 per year

We are looking for a Telecaller to join our clinic's front desk and patient communication team. The ideal candidate will be responsible for handling incoming and outgoing calls, answering queries, booking appointments, and following up with patients to ensure excellent service and patient satisfaction.

  • Make outbound calls to existing and potential patients to schedule appointments and follow-ups.
  • Handle inbound queries regarding clinic services, consultation timings, and doctor availability.
  • Maintain and update patient records and appointment logs.
  • Remind patients about upcoming appointments and health checkups.
  • Provide clear and accurate information about treatments, packages, and consultation fees.
  • Coordinate with clinic staff to ensure smooth patient flow and service.
  • Maintain a courteous and professional tone on all calls.
  • Report call logs and daily activities to the clinic manager.

Job Type: Full-time

Pay: ₹12, ₹26,344.74 per month

Benefits:

  • Provident Fund

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