Service Manager

Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

Gain a comprehensive understanding of client requirements and provide realistic leadtimes.Collaborate seamlessly with clients, becoming an integral extension of their teams.Innovate and create reusable templates and best practices. Required Candidate profile1-4 years of experience in Managed Services or platform administration within an ITorganization for a...

Job Description:-We are looking for a Service Engineer for our client place based at Pune (Maharashtra) location. The Service Engineer will play a crucial role in maintaining the operational efficiency of industrial machinery. You will be responsible for on-site troubleshooting, preventive maintenance, and providing technical support to clients. This...

Job Description: Manage team and ensure quality and productivity targets are met Preferred knowledge of the UK insurance industry Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires...

Primary ResponsibilityHandling Contact Center Life Policy Admin Claims for a US based client Performance Parameters Process performance as per agreed SLAs KPIs Quality and AHT Improvement Customer Satisfaction Level of subject matter expertise Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental...

RoleService Management (Change, Incident, Problem, CMDB)Years of Experience 8 to 12 yearsLocation Pune and ChennaiService Management (Change, Incident, Problem, CMDB)Intermediate IT infrastructure setup knowledge Knowledge and experience of Service Management/Operation process and its environment. Knowledge of the ITIL framework as well as high level of...

Role & responsibilities:Field activities-To execute major and minor overhauls of reciprocating compressorsTo carry out minor repair jobs on site like, packing case replacement, valvereplacement, piston ring replacement etc.To carry out running gear overhaul activities like inspection of crankcaseincluding main and big end bearing inspection/replacement...

Job DescriptionRole mandates:1. 3+ Years on experience into P&C, BFSI or Customer Service Voice experience.2. Good communications & interpretation skills are required.3. Location: Pune4. Shift: US Shifts5. Graduates with experience only.Responsibilities:1. Co-ordinating & collecting information from different stakeholders that requires underwriting & binding...

Job Title: Customer Service ManagerLocation: Koregaon Park,PuneDepartment: Customer ServiceJob Summary:We are seeking a motivated and experienced Customer Service Manager to lead and develop our customer service team in Palmonas. The ideal candidate will be passionate about delivering exceptional customer experiences, improving service processes, and...

The Branch Service Manager will be responsible for managing all service operations at the branch level. This includes supervising a team of service engineers/technicians, ensuring timely and high-quality service delivery, driving customer satisfaction, and meeting key performance indicators (KPIs) in alignment with service standards. Lead and manage a team...