SalesForce (Communication Cloud)

1 day ago

Indore, Madhya Pradesh, India 5Exceptions Software Solutions Pvt Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Position Summary

We are looking for a
Salesforce Communication Cloud Developer
with
3–5 years of Salesforce development experience
, including hands-on expertise in
Communication Cloud (or Industries Cloud/Velocity)
. The developer will be responsible for building, customizing, and integrating solutions to support
Lead-to-Quote processes
and ensure seamless data flow across systems.

Key Responsibilities

  • Design, develop, and maintain
    OmniStudio components
    (FlexCards, DataRaptors, Integration Procedures, OmniScripts).
  • Build
    custom Lightning Components (LWC/Aura)
    , Apex classes, Triggers, and Flows to extend Communication Cloud functionality.
  • Implement
    approval workflows, validations, and automation
    aligned with business requirements
  • Develop and support
    API integrations
    (REST/SOAP) with MuleSoft or other middleware.
  • Enable
    bidirectional synchronization
    for Leads, Quotes, Contracts, Orders, Invoices, and Assets.
  • Work on
    multi-entity and multi-currency configurations
    .
  • Ensure compliance with security standards including
    RBAC and OAuth2 authentication
    .
  • Write
    unit tests (75%+ coverage)
    for all Apex classes and triggers.
  • Participate in
    CI/CD pipeline setup
    with version control and automated deployments.
  • Work closely with
    functional consultants, QA engineers, and integration teams
    to deliver high-quality solutions.
  • Provide
    technical documentation
    for all customizations and integrations.

Required Skills & Experience

  • 3–5 years Salesforce development experience
    , with minimum
    1 year in Communication Cloud / Industries Cloud (Vlocity)
    .
  • Strong knowledge of
    Salesforce Sales Cloud
    and
    Lead-to-Quote process
    .
  • Hands-on expertise in:
  • OmniStudio
    (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
  • Apex, LWC, SOQL/SOSL, Triggers, Batch Classes
    .
  • API Integration (REST, SOAP)
    .
  • Experience with
    multi-entity/multi-currency setups
    .
  • Salesforce certifications preferred:
  • Platform Developer I (mandatory)
  • Platform Developer I (Good to have)
  • Communication Cloud Accredited Professional
    (or Vlocity certs).

Soft Skills

  • Strong problem-solving and debugging skills.
  • Good communication and ability to work in an
    agile/sprint-based environment
    .
  • Self-driven and detail-oriented with focus on
    code quality and scalability
    .

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