Application Support Specialist – L2

1 week ago

Hyderabad, Telangana, India SimTekLearning Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Technical Keywords

  • Angular
  • .NET (C#)
  • SQL Server
  • Entity Framework
  • HTML, CSS, JavaScript
  • Web APIs
  • Client-server applications
  • CI/CD pipelines
  • Jenkins / Azure DevOps
  • Application Insights (performance monitoring tools)
  • Log analysis
  • SQL query optimization
  • Debugging tools
  • Version control (Git)
  • Configuration management (Ansible, Puppet)
  • Ticketing systems (ServiceNow, JIRA)

Domain & Process Keywords

  • Application Support (L2)
  • Healthcare / Clinical systems support (highly preferred)
  • Release/change management
  • Patch management
  • Backup and recovery
  • Risk assessment
  • System upgrades & maintenance

Soft Skills / Aptitudes

  • Troubleshooting
  • Problem-solving & analytical thinking
  • Communication (verbal & written English)
  • Collaboration with development, QA, and infrastructure teams
  • Mentoring & technical guidance
  • Customer service & end-user training

Education & Experience

  • Bachelor's degree in Computer Science / IT (or related field)
  • 3+ years in application support / technical support role

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