Manager New Hotel Opening, South West Asia

Role Purpose
Responsible for opening a portfolio of Managed and Owned hotels across the Americas Region, including all IHG brands; this role ensures the efficient and timely opening of all Hotels in the Americas Pipeline including the implementation of global best practices. Directs and project manages the cross functional opening team in all activities on each hotel; manages relationships with Owners, Developers, Consultants, Hotel Services, Asset Managers, Pre-opening Teams and Operations to ensure the success of IHG hotels in Americas. The role also ensures compliance with quality and operational standards upon opening, as well as ensuring the effective implementation of the Sales & Marketing ramp-up plans to drive excellent revenue performance directly upon opening.

Be part of bringing IHG hotels to life.
We're seeking a proactive and detail-oriented hospitality professional to manage the successful opening of Company Managed and Franchise Hotels across Southwest Asia. This role ensures every new property meets IHG's global standards, achieves operational readiness, and launches with strong commercial momentum.

You'll work closely with cross-functional teams and hotel owners to ensure projects are delivered on time, within scope, and ready to delight guests from day one.

Your Day-to-Day
Lead Hotel Opening Execution

• Manage pre-opening activities from signing through to launch across multiple IHG brands.
• Coordinate with Technical Services, Operations, Commercial, HR, Finance, IT, and Legal to ensure aligned delivery.
• Track and manage project timelines with hotel owners and the Technical Services team.
• Conduct site inspections, operational readiness assessments, and support final go-live sign-off.

Ensure Operational & Commercial Readiness

• Support onboarding and induction of General Managers and Department Heads.
• Facilitate the implementation of IHG systems to meet brand requirements.
• Coordinate pre-launch Sales, Marketing, and Revenue activities to drive early performance.

Engage and Manage Stakeholders

• Serve as the central point of contact for ownership groups during pre-opening.
• Maintain strong relationships with owners, PMC partners, consultants, and internal teams.
• Manage project updates, compliance tracking, and issue escalation.

Support Performance & Continuous Improvement

• Achieve annual opening targets and support commercial ramp-up goals.
• Participate in post-opening reviews to capture lessons learned and improve NHOP processes.
• Assist with licensing, brand compliance, and regulatory approvals.

What We're Looking For

• Proven experience in hotel pre-opening or project management, preferably in a multi-brand environment.
• Strong understanding of hospitality operations and pre-opening requirements.
• Excellent project coordination skills within complex, cross-functional environments.
• Strong communication, influencing, and problem-solving skills.
• Ability to manage multiple projects under tight timelines.
• Familiarity with IHG systems is an advantage.

What We Offer

• The opportunity to play a key role in the launch of exciting IHG hotels across the region.
• A collaborative, dynamic work environment with exposure to multiple brands.
• Career development opportunities within one of the world's largest hotel companies.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.

Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.