Document Production Specialist

1 week ago

Telangana Hyderabad Andhra Pradesh, India Clifford Chance Full time ₹ 6,00,000 - ₹ 8,00,000 per year

The role

The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.

The duties of a DPS would cover the following:

  • Document creation, conversions, formatting , revisions, clean up, repair and indexing
  • Presentation creation, conversions, formatting and revisions
  • Spreadsheet creation, conversions, formatting, revisions, linking and archiving
  • Document tables and automation including TOAs, TOCs and cross referencing
  • Template and form creation
  • Merge and compare documents
  • Mail merge and label creation
  • Data entry and editing
  • Client briefing
  • Creating, modifying and emailing files
  • Quality checking for accuracy and formatting and editing services

There are two high level categories, detailed below, which describe the core activities of the DPS role:

Document Production Services:

  • Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle
  • Ensuring all work and projects are completed as per instructions from the client and /or specifications
  • Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills
  • Ability to quality check documents to ensure clients' quality expectations are met within stipulated turnaround times
  • Follow workflow processes as per the Standard Operating Procedures
  • Notifying the Team Lead immediately when the deadline is likely to be missed
  • Meet quality benchmarks
  • Carry out work smoothly and efficiently
  • Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives
  • Maintain confidentiality of all client information
  • Working collaboratively with team members to ensure the provision of first class support services to fee earners

Key Personal Attributes

  • A key attribute of a DPS' success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team
  • Flexible in approach to increase of volume outside of shift hours
  • Effective time management skills
  • Professional approach to problem solving
  • Good decision making abilities
  • Keen eye for detail
  • Ability to adapt any process changes in minimal time period
  • Able to deal with the pressures of high volumes
  • Flexible and Service orientated

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