
Document Production Assistant
1 week ago
The Role
Key Responsibilities
The DPS reports to the Deputy Manager of the Document Production Unit and is expected to create a positive working relationship with team members in their group.
The duties of a DPA would cover the following:
- Document creation, conversions, formatting , revisions, clean up, repair and indexing
- Presentation creation, conversions, formatting and revisions
- Spreadsheet creation, conversions, formatting, revisions, linking and archiving
- Document tables and automation including TOAs, TOCs and cross referencing
- Template and form creation
- Merge and compare documents
- Mail merge and label creation
- Data entry and editing
- Client briefing
- Creating, modifying and emailing files
- Quality checking for accuracy and formatting and editing services
There are two high level categories, detailed below, which describe the core activities of the DPS role:
Document Production Services:
- Providing an accurate and high quality document production service to fee earners using Clifford Chance Housestyle
- Ensuring all work and projects are completed as per instructions from the client and /or specifications
- Staying within timelines and deadlines for the completion dates for projects. This requires good time management and organisational skills
- Ability to quality check documents to ensure clients' quality expectations are met within stipulated turnaround times
- Follow workflow processes as per the Standard Operating Procedures
- Notifying the Team Lead immediately when the deadline is likely to be missed
- Meet quality benchmarks
- Carry out work smoothly and efficiently
- Continue to develop speed, accuracy and proof reading skills and responsible for downtime training objectives
- Maintain confidentiality of all client information
- Working collaboratively with team members to ensure the provision of first class support services to fee earners
Key Personal Attributes
- A key attribute of a DPA' success will be dependent on the positive and collaborative working relationships which they build with colleagues, the Team Leads and the London DP team
- Flexible in approach to increase of volume outside of shift hours
- Effective time management skills
- Professional approach to problem solving
- Good decision making abilities
- Keen eye for detail
- Ability to adapt any process changes in minimal time period
- Able to deal with the pressures of high volumes
- Flexible and Service orientated
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