Implementation Specialist

2 weeks ago


Porur Chennai Tamil Nadu, India retail pos private limited a divn of unipro tech solutions Full time ₹ 1,80,000 - ₹ 4,20,000 per year

Key Responsibilities:

  • Software Deployment: Install, configure, and test software solutions at client sites.
  • Client Training: Conduct training sessions for clients, ensuring they understand how to use the software effectively.
  • Customization: Work with clients to tailor the software to meet their specific needs and business processes.
  • Technical Support: Provide on-site technical support during the implementation phase and troubleshoot any issues that arise.
  • Project Management: Coordinate with internal teams to ensure project timelines are met and client expectations are exceeded.
  • Documentation: Maintain detailed documentation of implementations, including configuration settings, client feedback, and training materials.
  • Client Relationship Management: Build and maintain strong relationships with clients, acting as the primary point of contact during the implementation process.

Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: Hands on Experience 1 to 2 year POS software Industry
  • Technical Skills: Proficiency in software installation, configuration, and troubleshooting. Familiarity with databases, networks, systems integration and Multilanguage.
  • Communication: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users.
  • Problem-Solving: Strong analytical and problem-solving skills. Ability to think critically and make decisions under pressure.
  • Customer Service: Demonstrated commitment to providing outstanding customer service and support.

Preferred Qualifications:

  • Experience with specific software products or industries relevant to the company's offerings.
  • Familiarity with remote support tools & SOL.
  • Willingness to travel to client place
  • Male candidates only required
  • Immediate Joiner Required

Interested candidates can contact - HR

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • POS Software : 1 year (Required)

Work Location: In person



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