Implementation Specialist

4 weeks ago

Chennai India HYrEzy Tech Solutions Full time

Job Description Role: Implementation Specialist - US - Experience: 2 - 4 Years - Location: Chennai, Tamil Nadu, India - Relocation benefits are provided to outstation candidates - Mode of work: Work from office, US timings - Working days: Five days a week, - Budget: 15 LPA - 25 LPA (87% F +13%V) - Notice period: Immediate to 30 days - Looking candidates from SaaS or Product company About company: is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our customer onboarding and PSA platform is designed to accelerate time-to-value while boosting project profitability and predictability. By unifying projects, people, and finances in one place, it enables seamless collaboration with customers and ensures projects are delivered on time and within budget. What will you do - Own and manage customer relationships from the point of sale through successful implementation - Be a platform domain expert and set up customers for immediate success - Work with sales, product, and support teams to ensure that each piece of the journey promotes a customer first environment at all times - Be result-oriented and data-driven to actively track usage of the platform and drive ROI for customers. Analyze and showcase customer data to improve the user experience. - Prepare videos, emails and phone calls to ensure that customers are supported during the onboarding and implementation process - Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process. - Work closely with customers and their tech teams to fully integrate into their tech stack. - Train customers in software platform basics and provide progressive guidance throughout the implementation and go-live process. - Track and hit key implementation milestones and reduce roadblocks throughout the process - Improving product or service adoption by educating users about the product best practices - Ensure faster, smoother customer adoption and use of the platform and effectively showcase the ROI and time-to-value to the customers - Flexible to work in the US timings. You should apply if:- - You have 2+ years of experience in a customer-facing role at a SaaS company, preferably in implementations, onboarding, or technical consulting. - You have hands-on experience or exposure to REST APIs and have worked on custom integrations between SaaS platforms and third-party tools. - You bring strong organizational and analytical skills, with a sharp eye for detail. - You are a critical thinker with a proven ability to solve complex problems, and you're comfortable learning new technologies quickly. - You have a customer-first mindset and are passionate about building long-term customer loyalty. - You possess excellent written and verbal communication skills and can clearly explain technical concepts to both technical and non-technical audiences. - You listen actively, empathize with customers, and are motivated to deliver outcomes that matter. - You've demonstrated strong product and consumer thinking throughout your career, balancing user needs with business goals. - Experience with CRM, ERP, project management, or fintech platforms is a strong plus Skills: implementation specialist,custom integrations,crm, erp, project management, or fintech platforms,strong product and consumer thinking

  • Implementation & Analytics Specialist

    3 weeks ago

    India Best Infosystems Ltd. Full time

    Implementation & Analytics Specialist_Full-Time_Remote Job title: Implementation & Analytics Specialist Location: Remote Job Type: Full-Time Experience: 5+ years Job Description: 1. Roles & Responsibilities – Client Use Role Title: Implementation & Analytics Specialist Purpose of the Role This role supports the marketing and product functions by ensuring...

  • Implementation Specialist

    2 days ago

    Chennai, Tamil Nadu, India TEN CAR Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Onboarding & Implementation Specialist – RocketlaneLocation:ChennaiExperience: 2 - 5Notice Period:30 days or lessAbout Rocketlane:Rocketlane is a fast-growing SaaS company transforming customer onboarding and professional services automation. Our mission is to empower B2B companies with a smooth, efficient, and consistent way to...

  • Senior Implementation Specialist

    3 weeks ago

    Mumbai, India TEBillion Full time

    Job Description Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps is a business automation and Customer Relationship Management (CRM) software designed to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data ensures...

  • Implementation Specialist

    2 weeks ago

    Chennai, India HyrEzy Talent Solutions Full time

    Role : Implementation Specialist - : 2 - 4 Years Location : Chennai, Tamil Nadu, India- Relocation benefits are provided to outstation candidates- Mode of work : Work from office, US timings- Working days : Five days a week,- Notice period : Immediate to 30 days- Looking candidates from SaaS or Product companyAbout company : This is a fast-growing,...

  • Implementation Specialist

    3 weeks ago

    Mysore, Karnataka, India, Karnataka Doxor Full time

    Role: Implementation Specialist - Software product implementation, training and support at customer siteExperience: 0 - 1 year experience in onsite customer support of software products/ hospital administration or management or accounting. Qualification: BCA/ B.Sc/ B.Com/ Any Bachelor’s Degree.Skills: Hands-on with software and compute operations. Good...

  • Implementation Specialist

    23 hours ago

    India Secureframe Full time ₹ 15,000 - ₹ 30,000 per year

    At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard...

  • UKG Ready Implementation Specialist

    3 weeks ago

    India TechnoidLLC Full time

    UKG Ready Implementation Specialist – Benefits & Payroll Integration (Contract/Consulting Role) Support role Time- US SHIFT HOURS (6:30 PM IST- 3 AM IST) Contract Based Overview: We are seeking an experienced UKG Ready Implementation Specialist with deep expertise in benefit plan configuration and payroll integration . The ideal candidate will lead the...

  • UKG Ready Implementation Specialist

    3 weeks ago

    India TechnoidLLC Full time

    UKG Ready Implementation Specialist – Benefits & Payroll Integration (Contract/Consulting Role) Support role Time- US SHIFT HOURS (6:30 PM IST- 3 AM IST) Contract Based Overview: We are seeking an experienced UKG Ready Implementation Specialist with deep expertise in benefit plan configuration and payroll integration. The ideal candidate will lead the...

  • UKG Ready Implementation Specialist

    3 weeks ago

    India TechnoidLLC Full time

    UKG Ready Implementation Specialist – Benefits & Payroll Integration (Contract/Consulting Role)Support roleTime- US SHIFT HOURS (6:30 PM IST- 3 AM IST)Contract BasedOverview: We are seeking an experienced UKG Ready Implementation Specialist with deep expertise in benefit plan configuration and payroll integration. The ideal candidate will lead the design,...

  • Technical Implementation Specialist

    17 hours ago

    All India AltiusTech Health IT Solutions LLP Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    As a Technical Implementation Specialist, you will be an integral part of the highly skilled Middle East, Africa, and Turkey Implementation team, with the primary objective of ensuring successful implementations and fostering positive customer experiences. Your key responsibilities will revolve around overseeing the entire implementation process,...