Reservation Associate

7 days ago

Pune, Maharashtra, India The Corinthians Resort & Club, Pune Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Roles and Responsibilities

  • Ensure that reservations are dealt with effectively, while maximizing revenue.
  • Maximize room bookings by delivering a pleasant and efficient reservations service.
  • Provide effective support to the team to enable them to provide a range of effective and efficient services.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
  • Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
  • Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
  • Responsible for ensuring that all reservation filing and correspondence is carried out daily.

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