L1 Support Engineer

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical assistance and support to our clients. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a basic understanding of IT systems and troubleshooting techniques.Key ResponsibilitiesSkill & ExperienceJob...

Company DescriptionPikture Associates Pvt Ltd is a comprehensive service provider specializing in digital presence management and software development. Our approach emphasizes mutual growth and beneficial relationships, ensuring that our clients can focus on their core business activities while we handle their digital and technological needs. With our...

Role DescriptionThis is a full-time on-site role for an L1/L2 Application Support Engineer located in Chennai. The Application Support Engineer will be responsible for providing first and second level support for applications, troubleshooting technical issues, and ensuring the smooth operation of application systems. Day-to-day tasks include monitoring...

Hiring skilled AI Support Engineer - AWS L1 Support to provide 1st level support for AI/ML workloads deployed on AWS. Should have strong experience in Python-based automation, FastAPI services, solid understanding of Generative AI & LLM fundamentals.

Project description About the clientOur esteemed client is a leading financial institution with a strong presence in the EMEA (Europe, Middle East, and Africa) region. They are renowned for their commitment to excellence and innovation in providing financial services to individuals and businesses alike.About the projectWe are seeking skilled and passionate...

Role & responsibilitiesWe are seeking a motivated L1 Cybersecurity Engineer to join our Security Operations team. The role involves monitoring, analyzing, and responding to security alerts and incidents, while supporting senior engineers in strengthening our security posture. This is an excellent opportunity for early-career professionals to build expertise...

RTP Operations Support Engineer (Offshore TechOps Engineer- 4 positions)Role Summary:Provides L2 support for RTP Rail operations, executing monitoring checklists, triaging incidents, and escalating critical issues. Supports continuous improvement and documentation efforts.Key Responsibilities:Execute hourly/daily/weekly operations checklists.Monitor...

Required Skills & Competencies:Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP.Understanding of virtualization, storage, backup solutions.Good grasp of network concepts (TCP/IP, VLANs, VPNs, Firewalls).Familiarity with endpoint management tools, SIEM, and monitoring solutions.Ability to analyze logs and proactively identify...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Managed...

SOC Analyst – L1 (Support Role)Experience Required: 0–2 years (Freshers with relevant training may apply)Role Overview:The SOC Analyst – L1 will be responsible for monitoring, analyzing, and responding to security alerts in a rotational shift environment. This role forms the first line of defense in a Security Operations Center (SOC).Key...