Customer Success Associate – Dutch

21 hours ago

Gurgaon, Haryana, India Keyway Abroad Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title: Customer Success Associate – Dutch (C1 Certified)

Job Type: Full-time (Work From Office)

Location: Gurugram, Haryana

Job Summary:

We are hiring Customer Success Associates (Dutch - C1 Certified) for an international process. The ideal candidate should have excellent communication skills, be proficient in Dutch (B2/C1), and have prior experience in an international domain.

Key Responsibilities:

  • Assist customers and provide end-to-end issue resolution.
  • Document customer interactions accurately.
  • Work in rotational shifts and ensure high-quality service delivery.
  • Collaborate with internal teams for smooth process execution.

Requirements:

  • Education: Graduate from a tech background.
  • Experience: Minimum 1 year in an international process/domain.
  • Language Proficiency: B2 or C1 certified in Dutch language.
  • Excellent communication in English, Hindi, and Dutch.
  • No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
  • No grammatical or pronunciation errors.

Salary & Benefits:

  • Shift: Rotational (for both male & female employees)
  • Cab Facility: Available

Interview Process:

  • HR Round
  • Operations Round
  • Client Round

How to Apply:

Interested candidates can call/WhatsApp or apply directly through Indeed.

Job Types: Full-time, Permanent

License/Certification:

  • Dutch - B2 or C1 Certified (Required)

Work Location: In person

Speak with the employer

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