
Customer Support Representative
21 hours ago
About Client
Hiring for One of the Top most Prestigious Multinational Corporations
Job Title : Customer Service Representative
Qualification : Any Graduate and Above
Relevant Experience : 1 to 4 Years
Must Have Skills :
1.Experience in a customer service role (Voice and blended).
2.Excellent verbal and written communication skills.
3.Strong problem-solving skills and the ability to think on your feet.
4.Proficiency with CRM systems and customer service tools.
5.Good typing speed and accuracy for chat/email-based interactions.
6.High level of empathy, patience, and professionalism when handling customers.
7.Ability to work in a fast-paced, team-oriented environment.
8.Basic computer literacy and familiarity with MS Office (Excel, Word, Outlook).
9.Strong time management and organizational skills.
Good Have Skills : Handling customers, Proficiency with CRM systems and customer service tools
Roles and Responsibilities :
1.Respond promptly and professionally to customer inquiries via phone, email, chat.
2.Resolve product or service issues by clarifying the customer's complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.
3.Maintain a deep understanding of products/services to provide accurate information to customers.
4.Document customer interactions, transactions, comments, and complaints in the CRM system.
5.Identify and escalate priority issues to the appropriate team or supervisor.
6.Follow communication procedures, guidelines, and policies.
7.Process orders, forms, applications, and requests efficiently.
8.Collaborate with internal teams (sales, logistics, technical support, etc.) to ensure a seamless customer experience.
9.Contribute to team effort by achieving individual and team performance goals.
10.Provide feedback on the efficiency of the customer service process.
Location : Bangalore
CTC Range : LPA (Lakhs Per Annum)
Notice Period : Immediate
Mode of Interview : Virtual & Walk-in
Shift Timing : General Shift
Mode of Work : Work From office
--
Thanks & Regards,
Lakshmi PS
HR Analyst
Black and White Business Solutions Pvt Ltd
Bangalore, Karnataka, INDIA.
Direct Number: | WhatsApp @
|
************************PLEASE REFER YOUR FRIENDS***********************
-
Customer Support Representative
3 days ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAl Fahad Enterprises is a diverse business conglomerate engaged in various sectors, including Tours & Travels and Organic Products among other services. Our company is dedicated to providing high-quality services to our clients, ensuring a reliable and satisfying customer experience. We are committed to innovation and excellence in all our...
-
Customer Support Representative
20 hours ago
Bengaluru, Karnataka, India ResultsCX Full time US$ 40,000 - US$ 80,000 per yearWe are seeking aPatient Support Service Representative(Voice)to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.What job duties can I expect to perform as a Customer Support Representative?Handle inbound...
-
Customer Support Representative
22 hours ago
Bengaluru, Karnataka, India Sunshott Corp Full time ₹ 1,80,000 - ₹ 3,60,000 per yearWe are seeking a motivated and customer-focused Customer Support Representative (Telecaller) to handle inbound and outbound calls, assist customers with their inquiries, resolve issues, and provide product or service information. The ideal candidate is fluent in communication, empathetic, and solution-oriented.Key Responsibilities:Make outbound calls to...
-
Customer Support Representative
3 weeks ago
Bengaluru, Karnataka, India Gain Full timeWho are we?Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more than...
-
Customer Support Representative
3 weeks ago
Bengaluru, Karnataka, India Gain Full timeWho are we? Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
-
Customer Support Representative
4 weeks ago
Bengaluru, Karnataka, India Gain Full timeWho are we?Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more than...
-
Customer Support Representative
3 weeks ago
Bengaluru, Karnataka, India Gain Full timeWho are we?Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more than...
-
Customer Support Representative
1 day ago
Bengaluru, Karnataka, India QUA Nutrition Full time ₹ 3,20,000 - ₹ 4,00,000 per yearJob Description:We are seeking a highly motivated and customer-oriented Diagnostic Customer Care Representative to join our team in Bangalore. The ideal candidate will be responsible for providing exceptional support to customers, handling inquiries related to diagnostic services, and ensuring a smooth and efficient experience for clients.Key...
-
Bengaluru, Karnataka, India [24]7 Full time ₹ 4,50,000 per yearRole DescriptionHR Name: Naveen Kalle Kindly Apply who all are in Bangalore and ok with night shift because its a face to face interviewNote: For a single opportunity lot of needy candidates are waiting . Dont apply on time pass basisThis is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer...
-
Customer Support Representative
2 weeks ago
Bengaluru, Karnataka, India NL Transportation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearStrong Communication Skills needed.Strong organizational skills and detail oriented.Experience with Outlook, excel, and scheduling/software systems preferred.Supervise assigned customer accountsMaintain vital Customer Service with account representativesAccept loads to mcleod via EDI electronic load tendering, confirm load information and appointment...