Scrum Master

Why Join Iris?
Are you ready to do the best work of your career at one of
India's Top 25 Best Workplaces in IT industry
? Do you want to grow in an award-winning culture that
truly values your talent and ambitions
?

Join Iris Software — one of the
fastest-growing IT services companies
— where
you own and shape your success story
.

About Us
At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential.

With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us
At Iris, every role is more than a job — it's a launchpad for growth.

Our Employee Value Proposition,
"Build Your Future. Own Your Journey."
reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.

We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best — both personally and professionally.

Curious what it's like to work at Iris? Head to this video for an inside look at the people, the passion, and the possibilities. Watch it here.

Job Description
Purpose
To define the role, responsibilities, and authority of the Scrum Leader in supporting the Scrum Team and fostering an Agile culture. This charter ensures a shared understanding among team members and stakeholders, promoting accountability and continuous improvement.

Role Overview
The Scrum Leader acts as a
servant-leader
, guiding the team in applying Scrum principles and practices effectively.

• Leads by example with humility and a commitment to Agile values
• Facilitates Scrum events, ensuring they are productive and timeboxed
• Proactively identifies and helps resolve obstacles
• Serves as an escalation path for impediments and ensures resolution
• Supports the team in maintaining momentum and focus
• Owns the board health - ensures the stories, tasks et al are managed and maintained
• Owns Definition of Ready e.g., will own whether a story or task is ready to be refined by the team

Key Responsibilities
Scrum Events

• Ensure all Scrum ceremonies occur consistently and are well-attended
• Clarify the purpose and goals of each ceremony
• Facilitate inclusive dialogue and participation
• Prepare and guide Sprint Planning and Refinement sessions
• Maintain accurate tools and documentation (e.g., Jira boards)

Board health

• Responsible to ensure the board is up to date and represents a direct reflection of where the work is in terms of progression
• Owns whether issues are ready for refinement
• Owns whether a sprint is ready to start

Impediment Removal

• Identify and work towards resolving blockers to team progress
• Partner with the product owner and external stakeholders to resolve issues

Stakeholder Engagement

• Represent the team in Scrum of Scrums and other cross-team forums
• Foster collaboration and transparency with stakeholders

Performance Monitoring

• Understand and track team velocity
• Coach the team on using velocity data for planning
• Facilitate discussions when velocity deviates from norms

Sprint Success Communication

• Communicate changes in scope, ad hoc requests, or resource constraints
• Protect the team's focus and ensure alignment on sprint goals

Process Improvement

• Integrate best practices from other teams and training
• Monitor team morale and guide conflict resolution
• Promote continuous learning and Agile innovation

Team Support

• Mentor the team in Agile and Scrum practices
• Encourage self-organization and cross-functionality
• Facilitate conflict resolution and team collaboration

Authority

• Empower the team to make decisions
• Request stakeholder support to resolve impediments
• Challenge the team and organization to improve continuously
• Manage the health of the product board, sprint and backlog refinement readiness inline with sprint refinement expectation

Success Metrics

• Consistent execution of Scrum events
• Reduction in recurring impediments
• High team satisfaction and engagement

Collaboration

• Partner with Product Owners to ensure backlog clarity
• Share insights and practices with other Scrum Leaders and Agile Coaches

Review & Adaptation

• This charter will be reviewed quarterly
• Updates will be based on team and stakeholder feedback to ensure ongoing relevance

Mandatory Competencies
Agile - Agile - SCRUM

Development Tools and Management - Development Tools and Management - JIRA

Beh - Communication and collaboration

Perks And Benefits For Irisians
Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click here to view the benefits.