Customer Service

1 week ago


Gurgaon, Haryana, India Policybazaar Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Interested Candidates can apply : HR Neetu Mehta

Responsibilities:

  • Handle inbound and outbound customer calls related to insurance queries.
  • Provide accurate information and resolve customer concerns efficiently.
  • Maintain a high level of customer satisfaction by offering excellent service.
  • Update customer records and process requests in a timely manner.
  • Work closely with internal teams to address escalations.Role & responsibilities

Required Skills:

  • Strong verbal and written communication in Hindi and English.
  • Problem-solving skills with a customer-centric approach.
  • Ability to handle high call volume.
  • Basic computer proficiency.


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