Sales Development Representative

Who We Are
Established in 2015, ClickPost is Asia's largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, we've created a workplace that's both engaging and rich with learning opportunities.
Role Summary:
This role involves generating new business opportunities for ClickPost by building strong relationships with potential clients through multi-channel outreach initiatives phone, email, and LinkedIn, and creating opportunities setting up meetings for the Demo Engineers and Account Executives. You'll also be responsible for crafting and executing outbound campaigns across multiple channels to educate prospects about ClickPost's value proposition and product benefits.Overall, the KRA would include but not limited to

• Generate new business opportunities through outbound lead generation and prospecting in Americas region
• Take discovery calls, qualify leads, and introduce prospects to our solutions.
• Collaborate with the sales and marketing teams to ensure effective outreach strategies.
• Maintain accurate and organized records of lead activity in our CRM

Within 1 month you will be able to:

• Complete onboarding and become well-versed in ClickPost platform, product features, and target audience.
• Learn and adopt best practices for lead generation, including using Sales Engagement Tools like LinkedIn Sales Navigator, Klenty, CRM like HubSpot, Google Sheet, Slack, Gmail workspace etc.,
• Understand the ICP of ClickPost and deep dive into the industry wise use cases and case studies
• Start shadowing discovery calls (Inbound / Outbound) to understand the structure and objectives of our sales process.
• Begin sending out initial outreach sequences and personalized messages under guidance.
• Work closely with your manager to establish personal performance goals and KPIs.

3 months you will be able to

• Take ownership of your lead generation pipeline and confidently handle discovery calls independently.
• Consistently meet weekly and monthly lead generation and call targets.
• Develop a personalized outreach style and experiment with messaging to improve response rates.
• Collaborate with the marketing team to identify high-impact content for outreach.
• Begin identifying ideal prospect profiles and sharing insights with the sales team for feedback
• Collaborate with Market Research to ensure they are identifying right Accounts and Prospects and create case studies

6 months you will be able to

• Fully manage a steady pipeline of leads and maintain a high call-to-meeting conversion rate
• Take initiative in refining and optimizing your outreach strategy based on performance metrics.
• Grow the assigned vertical, proactively suggest new target markets, messaging ideas, and process improvements to the team.
• Participate in events and F2F meetings with potential prospects to foster relationships
• Regularly share feedback from prospects to help shape product and marketing strategies.
• Support team goals by mentoring newer SDRs and contributing to team success.
• Support AE's with any follow-up or expanding new opportunities within assigned accounts/verticals/territories

Why Join ClickPost's Sales Team?

Joining ClickPost as a Sales Development Representative (SDR) is more than just a role—it's an opportunity to jumpstart your career in tech sales with a company that values growth, innovation, and employee well-being. Here are some reasons why we think you'll love being part of our team:

• As an SDR, you'll be at the front line of our growth strategy, directly influencing our company's success.
• You'll gain hands-on experience in outbound sales, lead generation, and customer discovery in the SaaS industry. Our structured onboarding and continuous training programs will help you build foundational skills to advance your career, with clear milestones at the 1, 3, and 6-month marks
• You'll have access to mentorship from experienced sales leaders and opportunities to transition into more advanced roles based on your achievements
• You'll be representing a cutting-edge SaaS platform that's transforming logistics and the post-purchase experience for D2C brands. Our technology addresses real pain points for our customers, providing you with a compelling value proposition that resonates with prospects.
• Our customers include leading D2C brands, and you'll be contributing directly to their success stories by introducing them to solutions that drive growth and efficiency. Every lead you generate and every call you make is an opportunity to contribute to our vision of revolutionizing logistics for D2C brands.

By joining ClickPost you're not just taking a job—you're joining a company that invests in your growth, respects your individuality, and empowers you to reach your full potential. We're excited to have driven and ambitious SDRs like you help shape our journey forwardWhat you will need to crack this roleIn order to excel in this role, having a minimum of 2+ years of experience in SDR/BDR sales roles with focus in US market would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.

• Bachelor's degree in Business, Marketing, or a related field.
• 2+ years of experience in a similar role, with a proven track record in lead generation or sales.
• Prior experience prospecting into US-based eCommerce brands is a strong plus
• Experience using CRM tools & Sales engagement platforms is a plus
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• A strong interest in the SaaS and logistics sector.