Client Advisor

2 weeks ago


Delhi, Delhi, India Falcon Global Consulting Full time

Company Description

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Role Description

This is a full-time remote role for a Client Advisor. The Client Advisor will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day responsibilities include addressing client inquiries, resolving issues, understanding client needs, and offering tailored solutions. Additionally, the Client Advisor will collaborate with internal teams to ensure seamless service delivery.

Qualifications

  • Proficiency in Client Relations and maintaining Customer Satisfaction
  • Strong verbal and written Communication skills with a focus on clarity and professionalism
  • Experience in Customer Service, ensuring client needs are met or exceeded
  • Knowledge of Insurance products and services
  • Ability to adapt to a remote work environment with strong time management and organizational skills
  • Problem-solving abilities and a client-focused mindset
  • Bachelor's degree in Business, Communications, or a related field is preferred
  • Previous experience in a client-facing role is a plus

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