Client Advisor
2 weeks ago
Company Description
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Role Description
This is a full-time remote role for a Client Advisor. The Client Advisor will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and providing exceptional customer service. Day-to-day responsibilities include addressing client inquiries, resolving issues, understanding client needs, and offering tailored solutions. Additionally, the Client Advisor will collaborate with internal teams to ensure seamless service delivery.
Qualifications
- Proficiency in Client Relations and maintaining Customer Satisfaction
- Strong verbal and written Communication skills with a focus on clarity and professionalism
- Experience in Customer Service, ensuring client needs are met or exceeded
- Knowledge of Insurance products and services
- Ability to adapt to a remote work environment with strong time management and organizational skills
- Problem-solving abilities and a client-focused mindset
- Bachelor's degree in Business, Communications, or a related field is preferred
- Previous experience in a client-facing role is a plus
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