Consultant - Business Transformation

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What You'll Be Doing...
A Business Transformation Consultant plays a crucial role in data analysts / Data scientist, ensures they effectively collect, analyze, and interpret data to drive business insights and decision-making. They shoulder the responsibility of the entire data analysis process, from data acquisition and cleaning to reporting and communicating findings to stakeholders.

You will be part of a vibrant and growing team that generates insights and customer experience solutions for the entire Consumer CX Business Organization.

You will work with various business units and functional leaders at the highest levels of the organization to detail current processes, help define new processes and lead transformative projects aimed at achieving the strategic and financial objectives of the business while preparing the business for future.

Data Analysis And Insights Generation

• Possessing a strong understanding of data analysis methodologies, statistical techniques, and data visualization tools.
• Collecting, cleaning, and organizing large datasets from various sources, ensuring data integrity and accuracy.
• Applying statistical analysis techniques to extract meaningful patterns, trends, and insights from data.
• Utilizing data visualization tools to create clear, concise, and impactful presentations for stakeholders.

Business Problem-Solving And Decision Support

• Collaborating with business stakeholders to identify and understand their specific data needs and problem areas.
• Translating business questions into actionable data analysis strategies, designing appropriate research plans and methodologies.
• Analyzing data to uncover hidden patterns, trends, and insights that inform business decisions and strategies.
• Communicating data-driven findings and recommendations to stakeholders in a clear, concise, and actionable manner.

What We're Looking For...
You'll need to have:

• Bachelor's degree in a relevant field such as Data Science, Statistics, Computer Science, or Business Analytics.
• Eight or more years of experience as a Data Analyst / Data science or related role.
• Six or more years of experience on Data Analytics, SQL, analytical queries and analyzing data from data warehouses like GCP / Teradata (eDW).Proven ability to lead and manage a team of data analysts and Data scientists.
• Strong expertise in data analysis methodologies, statistical techniques, and data visualization tools.
• Good knowledge and practical implementation of Exploratory data analysis & Descriptive Statistics
• Excellent analytical, troubleshooting and problem solving skills
• Good Working knowledge on different marketing channels, call volume reduction, NPS, digital platforms like Desktop, Mobile app etc and assisted sales channels
• Presentation skills, including ability to create presentations using Google Sheets/MS PowerPoint and experience presenting to all levels of an organization.

Even better if you have one or more of the following:

• Python proficiency.
• Design Thinking proficiency.
• To Build and enhance dashboard using Tableau or Qlikview or similar tools

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.