Associate – Order to Cash Billing

14 hours ago

Gurgaon, Haryana, India Strategic Talent Partner Full time

Job Title: Associate – Order to Cash (OTC) Billing

Job Summary

The Associate – Order to Cash (OTC) Billing will be responsible for managing the end-to-end billing and order management process. The role focuses on accurate customer invoicing, month-end close activities, and effective coordination with internal stakeholders to ensure smooth revenue operations.

Key Responsibilities

  • Execute billing activities across subscription, volume-based, and professional services models
  • Manage order lifecycle including contract review, pricing validation, and customer master data
  • Perform month-end close activities and ensure timely, accurate billing and renewals
  • Resolve customer billing queries and support collections for invoice settlement
  • Work with billing systems such as SAP and Salesforce to maintain billing accuracy
  • Maintain documentation, reporting, and audit-ready records
  • Identify risks, resolve discrepancies, and support process improvements

Skills & Experience Required

  • 5–7 years of experience in Order to Cash or billing operations
  • Strong understanding of billing processes and revenue impact
  • Hands-on experience with SAP, Salesforce, and advanced Excel
  • Strong analytical, communication, and stakeholder management skills
  • High attention to detail and ability to work in a fast-paced environment

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