Prisma Cloud Consultant

3 days ago

Bengaluru, Karnataka, India GCOO Full time ₹ 1,50,00,000 - ₹ 3,00,00,000 per year

Job Summary:

We are seeking an experienced Service Manager to lead the implementation, maintenance, and support of our 
multi-tenant Palo Alto's Prisma Cloud solution, serving various internal customers. The successful 
candidate will ensure the secure operation of our cloud security posture, develop processes to optimize 
the use of the CNAPP platform across multiple tenants.

Responsibilities:

- Manage the day-to-day operations of the multi-tenant Palo Alto Prisma Cloud solution (Primary) and/or other equivalent solutions
- Support in Developing and implementing processes for CNAPP service delivery, tailored to meet the needs of diverse tenants and business objectives/goals
- Continuously measure to enhance and mature the implemented processes and identify the areas of improvement for the effective and efficient CNAPP service delivery 
- Collaborate with cross-functional teams to integrate CNAPP solution with existing security tools (SIEM, IAM etc) and systems, ensuring seamless multi-tenancy support
- Participate in the Steerco meetings on the CNAPP services and follow-up on any escalations to the service resolution with the relevant stakeholders
- Review and improve the SLAs and Metrics followed in managing the CNAPP services with the respective stakeholders
- Act as a primary escalation point of contact for the cross-functional team, addressing their concerns, providing updates, and ensuring effective services
- Review and ensure updated documentation and playbooks for CNAPP processes and procedures, adaptable to various tenant requirements
- Stay up-to-date with the latest cloud security threats and technologies, making recommendations for platform improvements that will improve the cloud security posture
- Collaborate with CNAPP CSPs on the regular security patching reports, solution availability/performance and support in publishing reports on the overall CNAPP and public cloud security posture
- Support in identifying the service improvements to improve the CNAPP services such as performance/availability, CSP security reporting etc.,
- Manage stakeholder expectations, providing regular reporting and updates to both internal and external stakeholders
- Ensure tenant segregation, data privacy, and compliance with relevant regulations

Requirements:

 -  5+ years of experience in cloud security, preferably with Palo Alto's CNAPP/other equivalent solutions and multi-tenancy expertise
- 10+ Years of experience in managing/supporting the security services and reporting
- Good understanding of security services management, cloud security architecture, security frameworks( Mitre, NIST and CIS) , and data privacy regulations
- Experience leading teams and managing projects in a multi-tenant environment
- Excellent communication, problem-solving, and customer management skills
- Familiarity with security automation and orchestration tools, adapted for multi-tenancy
- Certifications in cloud security, compliance, or related fields 

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