
Store Manager
5 days ago
Job Type: Full-Time Reports to: Regional Manager / District Manager
Job Summary
The Store Manager is responsible for overseeing all aspects of the store's day-to-day operations. This includes leading and developing the store team, ensuring outstanding customer service, managing inventory, driving sales, and achieving financial goals. The ideal candidate is a natural leader with a strong business acumen, a passion for retail, and a proven track record of success in a management role.
Key Responsibilities
- Team Leadership & Development:
- Recruit, hire, train, and develop a high-performing team of store associates.
- Provide ongoing coaching, feedback, and performance management to all team members.
- Create a positive, motivating, and collaborative work environment.
- Manage staff scheduling to ensure optimal store coverage and adherence to labor budgets.
- Sales & Financial Performance:
- Develop and execute strategies to drive sales, improve profitability, and achieve store targets.
- Analyze sales reports and key performance indicators (KPIs) to identify trends and opportunities for growth.
- Manage the store's budget, including labor, supplies, and other operational expenses.
- Ensure all cash handling and banking procedures are followed accurately and securely.
- Store Operations:
- Maintain high standards of store cleanliness, organization, and visual merchandising.
- Oversee inventory management, including ordering, receiving, and stock control to minimize shrinkage.
- Ensure compliance with all company policies, procedures, and operational guidelines.
- Guarantee the safety and security of all customers and employees by adhering to health and safety standards.
- Customer Experience:
- Lead by example to deliver an exceptional in-store experience for every customer.
- Handle customer inquiries and resolve any issues or complaints promptly and professionally.
- Build a loyal customer base by fostering strong community relationships.
Qualifications & Skills
- Experience:
- Minimum of 1-2 years of experience in a retail management role (e.g., Store Manager, Assistant Store Manager).
- Proven experience in leading, motivating, and developing a team.
- Demonstrated ability to achieve sales and profitability targets.
- Skills:
- Excellent leadership, communication, and interpersonal skills.
- Strong financial and business acumen.
- Exceptional customer service and problem-solving abilities.
- Proficient in point-of-sale (POS) systems and Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and time-management skills.
- Education:
- High school diploma or equivalent required.
- Bachelor's degree in Business Administration, Management, or a related field is a plus.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Language:
- Hindi (Preferred)
Work Location: In person
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