
Assistant Branch Head
2 days ago
Muthoottu Mini Financiers Ltd. is a leading NBFC with a strong presence in gold loan and financial services. We are committed to delivering trust, transparency, and customer satisfaction through our extensive branch network across India.
Job Summary:
We are looking for a dynamic and result-oriented Assistant Branch Head to lead our branch operations. The ideal candidate will manage day-to-day activities, drive business targets, ensure customer satisfaction, and maintain operational compliance.
Key Responsibilities:
- Manage overall branch operations and ensure smooth functioning.
- Achieve sales targets in gold loans and cross-selling of financial products.
- Lead, motivate, and manage the performance of branch staff.
- Ensure high levels of customer service and resolve customer issues promptly.
- Maintain proper records, KYC, and ensure audit and compliance standards.
- Plan and execute local marketing and promotional activities.
Requirements:
- Graduate in any discipline
- 1+ years of experience in NBFCs/Banks in branch operations or sales roles.
- Strong leadership and people management skills.
- Good knowledge of gold loan operations and financial products.
- Proficiency in MS Office and basic computer applications.
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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