Assistant Branch Head

2 days ago

Muvattupuzha, Kerala, India Muthoot Finance Full time ₹ 2,00,000 - ₹ 2,40,000 per year

Muthoottu Mini Financiers Ltd. is a leading NBFC with a strong presence in gold loan and financial services. We are committed to delivering trust, transparency, and customer satisfaction through our extensive branch network across India.

Job Summary:

We are looking for a dynamic and result-oriented Assistant Branch Head to lead our branch operations. The ideal candidate will manage day-to-day activities, drive business targets, ensure customer satisfaction, and maintain operational compliance.

Key Responsibilities:

  • Manage overall branch operations and ensure smooth functioning.
  • Achieve sales targets in gold loans and cross-selling of financial products.
  • Lead, motivate, and manage the performance of branch staff.
  • Ensure high levels of customer service and resolve customer issues promptly.
  • Maintain proper records, KYC, and ensure audit and compliance standards.
  • Plan and execute local marketing and promotional activities.

Requirements:

  • Graduate in any discipline
  • 1+ years of experience in NBFCs/Banks in branch operations or sales roles.
  • Strong leadership and people management skills.
  • Good knowledge of gold loan operations and financial products.
  • Proficiency in MS Office and basic computer applications.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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