Senior Product Designer

Job description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of senior product designer

In this role, you will

• As a Senior Product Designer, your mission is to define and deliver best-in-class experiences for millions of customers across the globe, unlocking the full potential of the banking app and connected channels. You'll achieve this by defining global standards through data, research and insights and benchmarking against the best, in and out of category. You'll be working with cross-functional teams to deliver a portfolio of projects in a specific business area or initiative
• Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design.
• Elevate design quality and practice, championing design thinking, and facilitating a culture of excellence and accountability.
• Ensure the highest standard of craft, clarity and creativity, across user experience (UX), user interface (UI) and user experience (UX) Writing, whilst working alongside a global team of Product Designers and supporting disciplines.
• Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences.
• Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision.
• Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
• Realize the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences

Requirements

To be successful in this role you should meet the following requirements:

• Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
• A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes.
• Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture.
• Experience in complex, regulated environments—ideally financial services.
• Working knowledge of accessibility standards and inclusive design.
• A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
• Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences.
• Confidence mentoring others and contributing to a culture of growth and excellence.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India