
Travel Consultant
4 days ago
Job Title:
Travel Consultant
Location:
Gandhinagar, Gujarat, India
Employment Type:
Full-Time | Onsite
Minimum Experience:
2+ Years in B2C/B2B Travel Industry
Role Overview:
We're looking for a highly motivated, customer-obsessed, and performance-driven Travel Consultant to join our core team at Trawill. In this role, You'll be responsible for driving revenue by converting inbound leads, upselling/cross-selling travel packages, understanding customer's travel needs, crafting customized luxury travel plans, and delivering a flawless journey from planning to post-trip follow-up.
This is a role for someone who thrives on consultative selling, enjoys designing meaningful travel experiences, and is looking for long-term growth within a fast-evolving travel startup.
Key Responsibilities:
- Convert qualified leads into successful bookings through insightful consultation and persuasive selling.
- Design and customize interest-based travel itineraries that align with client preferences and budgets.
- Provide expert advice on destinations, accommodations, activities, visas, and flights.
- Own the entire sales cycle — from inquiry to booking, on-trip support, and post-trip feedback.
- Consistently follow up via calls, WhatsApp, and email to drive timely conversions.
- Upsell and cross-sell relevant add-ons and premium experiences to increase revenue per client.
- Maintain accurate and up-to-date records in the CRM; ensure high standards of process hygiene.
- Follow internal SOPs diligently across communication, documentation, and coordination workflows.
- Leverage AI tools (e.g., ChatGPT, itinerary builders) to streamline proposals and improve efficiency.
- Ensure post-sales service excellence by proactively resolving client queries or trip-related issues.
- Take complete ownership of assigned tasks and consistently meet or exceed performance targets.
Requirements:-
Experience:
- Minimum 2 years of experience in B2C/B2B travel sales, tourism, or hospitality.
- Strong exposure to international destinations, customer servicing, and package pricing.
Skills:
- Excellent communication, negotiation and persuasion skills.
- Comfortable using AI-based tools (ChatGPT, itinerary generators, etc.) for travel planning and communication.
- Strong grasp of CRM platforms like Zoho, HubSpot, or Salesforce.
- Self-disciplined, organized, and goal-oriented.
- Comfortable working in a target-driven and fast-paced environment.
Education:
Bachelor's degree in Hospitality, Tourism, Business, Psychology, or related field preferred
What You'll Get:
- Attractive salary + performance-based incentives
- Work with a young, energetic, and passionate team
- Training on destinations, consulting psychology, and customer handling
- Exposure to domestic and international travel markets.
- Opportunity to work in one of India's fastest-growing travel startups.
- Career growth into roles like Sales Head, Destination Expert, or Category Lead
Why Trawill?
At Trawill, we're not just planning holidays — we're reimagining how travel feels, functions, and flourishes. We believe in creating deeply personalized, emotionally resonant experiences that go far beyond cookie-cutter itineraries. Our clients don't just visit places — they collect stories, memories, and meaning.
As a team, we blend creative freedom with process-driven execution, using human insight and smart tools like AI to deliver top-tier service.
Important:
We invest significantly in your growth and expect strong long term commitment in return.
Join Us:
If you're a travel consultant who wants to build a career-not just a job-in luxury travel, Trawill is your next step forward. Apply now and be part of a brand that's crafting the future of meaningful journeys.
How To Apply:
Please submit your resume to or contact on this number
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