Manager - Sales & Operations

4 days ago

Kharghar Navi Mumbai Maharashtra, India Noble Hat Solutions Full time ₹ 58,79,925 per year

Noble Hat Solutions is hiring for an upcoming Facilities Management Company offering integrated facility and support services that combine operational efficiency with customer excellence. As part of our expansion, we are looking for a driven Sales & Operations professional who understands the dynamics of the facilities management industry, can manage client relationships, and drive business growth through effective service delivery and retention.

Email resume -

Position Overview:

The Sales & Operations Executive/Manager will be responsible for client acquisition, service delivery oversight, and relationship management. The ideal candidate will have hands-on experience in the Facilities Management or Allied Services Industry and a proven record in client servicing, business development, and operations coordination.

This role bridges business growth and operations execution, ensuring that client expectations are met through efficient service management and proactive communication.

Key Responsibilities:Sales & Business Development:

  • Identify and pursue new business opportunities in Facility Management, Housekeeping, Security, Technical Maintenance, and Allied Services.
  • Develop and maintain a robust client pipeline through networking, industry connects, and referrals.
  • Prepare and present business proposals, quotations, and service agreements.
  • Participate in tenders and bids, ensuring timely documentation and compliance with submission requirements.
  • Achieve monthly and quarterly sales and revenue targets.

Client Servicing & Operations:

  • Act as the primary point of contact for clients, ensuring timely communication and service delivery.
  • Conduct client reviews, site visits, and performance audits in coordination with the operations team.
  • Work closely with internal departments (HR, Accounts, Operations) to ensure smooth deployment and client satisfaction.
  • Handle renewals, escalations, and feedback resolution professionally and promptly.
  • Monitor manpower deployment, service quality, and contractual adherence at client sites.

Coordination & Reporting:

  • Maintain updated records of clients, contracts, and renewals in CRM or Excel-based trackers.
  • Generate and share MIS reports, performance metrics, and revenue summaries with management.
  • Support the management team in strategy, planning, and operational improvements.

Qualifications & Experience:

  • Graduate / Postgraduate in Business, Marketing, or a related field (MBA preferred).
  • Minimum 5 years of relevant experience in Facilities Management, Soft Services, or Contracting Industry.
  • Proven experience in client-facing roles involving business development and operations coordination.
  • Strong understanding of FM industry contracts, SLAs, and manpower outsourcing models.
  • Excellent communication, negotiation, and interpersonal skills.

Key Competencies:

  • Strong relationship management and customer orientation.
  • Target-driven with high initiative and accountability.
  • Excellent coordination and problem-solving abilities.
  • Professional presentation and negotiation skills.
  • Ability to work under pressure and handle multiple clients simultaneously.

Job Types: Full-time, Permanent

Pay: ₹15, ₹58,699.25 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund
  • Work from home

Work Location: In person

  • Business Management Trainee

    2 weeks ago

    Navi Mumbai, Maharashtra, India Sales Partners Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a highly motivated and ambitious Business Management Trainee to join our team. This role provides a unique opportunity for a recent graduate to gain hands-on experience across all key departments of the business, including sales, leadership, and business administration. As part of a structured development program, the Business Management...

  • Operations Manager

    7 days ago

    Kharghar, Navi Mumbai, Maharashtra, India Splendor Security Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking a dedicated and hands-on Operations & Site Manager to oversee multiple security sites and ensure smooth day-to-day operations. This role involves managing on-ground activities, coordinating with site representatives, handling administrative work, and maintaining strong communication with associated offices or housing societies.The ideal...

  • Retail Sales Executive

    4 days ago

    Navi Mumbai, India Property Pistol Full time

    **Job Profile** - Organize, Plan and Implement (real-estate) project specific sales. - Discuss and follow-up on opportunities with prospective buyers. - Coordinate site visits with prospective buyers and enable deal closure. - Handle daily operations including internal company CRM tools. - Take ownership and initiative to hone up real estate knowledge and...

  • Sales Manger

    3 hours ago

    Navi Mumbai, India Property Pistol Full time

    **Job Profile** - Organize, Plan and Implement (real-estate) project specific sales. - Discuss and follow-up on opportunities with prospective buyers. - Coordinate site visits with prospective buyers and enable deal closure. - Handle daily operations including internal company CRM tools. - Take ownership and initiative to hone up real estate knowledge and...

  • studio manager(showroom manager)

    2 weeks ago

    Mumbai Metropolitan Region, India Alpauls Full time ₹ 40,000 - ₹ 50,000 per year

    Greetings to you,This‎ is‎ Sakshi here‎ from Alpauls.We are urgently seeking for below position*STUDIO MANAGER – INTERNATIONAL WOODEN FLOORING BRAND*The company is into wellness industry.They are in collaboration with foreign companies launching international brands in India. *WORK LOCATION* : Ballard Pier, Nariman point Mumbai *EDUCATION* : Graduate...

  • Rental Sales Agent

    3 hours ago

    Navi Mumbai, India Property Pistol Full time

    **Job Profile** - Organize, Plan and Implement (real-estate) project specific sales. - Discuss and follow-up on opportunities with prospective buyers. - Coordinate site visits with prospective buyers and enable deal closure. - Handle daily operations including internal company CRM tools. - Take ownership and initiative to hone up real estate knowledge and...

  • Real Estate Agent

    2 weeks ago

    Navi Mumbai, Maharashtra, India Property Pistol Full time

    Organize, Plan and Implement (real-estate) project specific sales. - Discuss and follow-up on opportunities with prospective buyers. - Coordinate site visits with prospective buyers and enable deal closure. - Handle daily operations including internal company CRM tools. - Take ownership and initiative to hone up real estate knowledge and stay up-to-date with...

  • Operations Manager Sales

    3 days ago

    Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: Ghansoli (Navi Mumbai)Education: GraduateRole & responsibilitiesLead and manage a sales team of 200+ members, providing guidance and direction to achieve sales targets. This includes setting objectives, monitoring performance, and providing constructive feedback to DM's & AM's.Develop and implement effective sales strategies for both outbound and...

  • Senior Sales Manager

    4 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Sales & Profit Full time

    Company Overview: A leading fintech solutions provider, renowned for shaping India’s digital payments landscape and delivering mission-critical payment products, has chosen Sales & Profit to support them in hiring a Sales Head. The company’s innovative solutions include real-time payments, fraud management, and digital banking products, serving a global...

  • Marketing & Operations Associate

    2 weeks ago

    Lower Parel, Mumbai, Maharashtra, India Great Manager Institute Full time

    **GREAT MANAGER INSTITUTE®, MUMBAI, INDIA** **Detailed Role of Marketing & Operations Associate** **Role & Responsibilities**: - Extract and analyze data from various sources to inform marketing strategies and decision-making. - Schedule and manage social media content across multiple channels. - Collaborate with cross-functional teams, including sales,...