Front Office

15 hours ago

Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 40,000 - ₹ 60,000 per year

We are looking for a highly skilled and experienced Front Office - Guest Service Associate (GSA) to join our team at Richmonde Ananta Elite. The ideal candidate will have 2-5 years of experience in the hospitality industry, with a strong background in guest service.

Roles and Responsibility

  • Manage front office operations, ensuring seamless guest experiences.
  • Handle guest inquiries and resolve issues professionally and courteously.
  • Coordinate with other departments to ensure efficient service delivery.
  • Maintain high standards of customer service and uphold company values.
  • Develop and implement effective strategies to enhance guest satisfaction.
  • Collaborate with colleagues to achieve sales targets and improve performance.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Strong problem-solving skills are necessary to handle challenging situations.
  • Ability to work well under pressure, managing multiple tasks simultaneously.
  • Knowledge of hotel management systems and procedures is an advantage.
  • A graduate degree in any field is preferred.

*Note - Job has been sourced from social media platforms/other public websites.

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