Customer Support Executive – International Process

12 hours ago

Noida, Uttar Pradesh, India Visacent Full time ₹ 88,800 - ₹ 12,00,000 per year

We are hiring International Support Executives (Night Shift) to assist our global clients. You will handle queries via email, chat, and phone, ensuring clear communication and excellent customer support.

Responsibilities

  • Respond to customer queries through email, chat, and phone.
  • Provide accurate, clear, and timely information.
  • Maintain and update customer records.
  • Work with internal teams to resolve issues.
  • Ensure a smooth and professional customer experience.

Requirements

  • Excellent English communication skills – written & spoken (mandatory).
  • Graduate / Undergraduate with good communication skills.
  • Prior experience in International Support / BPO / Night Shift preferred (freshers with good English may also apply).
  • Strong problem-solving and multitasking skills.
  • Comfortable working in Night Shifts (US/UK timings).
  • Basic computer knowledge (MS Office, email, chat tools).

Key Skills

  • International Customer Support
  • Email & Chat Handling
  • Fluent English Communication
  • Problem Solving
  • Multitasking

Why Join Us?

  • Opportunity to work with an international brand (offices in USA, UK, and India).
  • Exposure to global clients & international projects.
  • Work with the latest technologies & AI-driven tools.
  • Competitive salary & growth opportunities.
  • Supportive team and learning-focused environment.
  • Salary as per market standards (discussed post-interview)

Job Type: Full-time

Pay: ₹16, ₹32,101.86 per month

Work Location: In person

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