Senior IT Manager(Internal IT)

Established in 1990, we are a legacy real estate company with extraordinary commercial, co-working, hospitality and luxury retail spaces across India, with a focus on Delhi-NCR and Goa. Today, 32nd is an elevated cultural and lifestyle community for the new generation, partnering with the world's leading brands and tastemakers. We are innovators, ​first and foremost.

We discover and incubate emerging brands with unparalleled, high-end offerings, introduce disruptive, cutting-edge experiential technology, and offer luxury residences with global appeal. Know more about the website, Instagram, and LinkedIn. Do our values speak to you?

Intelligent innovation: Harnessing the power of thoughtful technology that seamlessly connects with purpose and meaning, building communities, elevating experiences and solving simple problems. Confident simplicity is a lesson in restraint, a philosophy of less is always more. Curated canvases give space for the individual and the life they want to lead or the experience they wish to have.

Crafted elevation: Purposeful design that harmonises with the environment, a layering of materiality and texture, a celebration of craftsmanship and a commitment to care. Soulful humanity: A warmth of spirit and a belief in the power of human connection, infusing moments with magic and bringing people together through the joy of shared experience

Company PerksHuman of 32nd (noun): You are self-motivated and think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you consistently deliver impactful and measurable results - you're a Human of 32nd As humans of 32nd, we value your individuality and effort and believe in enabling you to be the best version of yourself in the workplace.

Here are some perks you can look forward to:Humans of 32nd discount program at our Gurgaon campus can be availed through the 32nd Club application.vibrant campus to work from and enjoy a unique intersection of retail, F&B and entertainment

Health insurance and personal accident insurance coverage for you and your family

Company PerksHuman of 32nd (noun): You are self-motivated and think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you consistently deliver impactful and measurable results - you're a Human of 32nd As a human of 32nd, we value your individuality and effort and believe in enabling you to be the best version of yourself in the workplace.

Here are some perks you can look forward to:Humans of 32nd discount program at our Gurgaon campus can be availed through the 32nd Club application. A vibrant campus to work from and enjoy a unique intersection of retail, F&B and entertainment

Health insurance and personal accident insurance coverage for you and your family

Key Responsibilities:Oversee employee device onboarding and offboarding processes, ensuring timely setup, access management, and deactivation. Ensure optimal performance of campus IT infrastructure, including CCTV systems, Wi-Fi servers, Data Storage, a cloud Platform Backup System, Firewalls, Routers, Switches, and other networking equipment. I help the product team manage third-party hardware and software solutions that can be seamlessly integrated into our product offerings, including touch-screen kiosks, Wayfinder displays, Mondays, and parking hardware, such as ANPR systems etc.

Develop and implement strategies for continuous monitoring and maintenance of IT infrastructure. Also, identify and mitigate potential risks or downtime to ensure uninterrupted services. Ensure robust data security protocols are in place to safeguard organisational and employee information.

Act as the primary point of contact between internal stakeholders and external vendors for IT-related services and solutions. Ensure compliance with software licenses and hardware regulations. Maintain accurate records and conduct periodic audits to ensure adherence to licensing agreements.

Drive improvements and new recommendations in IT solutions, processes, and systems to enhance operational efficiency and user experience. Evaluating technology risks to develop data recovery plans and backup procedures. Remaining up to date with advances in technology and industry best practices.

Knowledge of Atlassian Jira, Slack, JAMF NMS ( Site27*7), Gsuite and POS system ( Petpooja). Strong understanding of IT security protocols, firewalls, and data protection methods. Supervise IT team members and provide guidance, support, and training as needed.

Collaborate with the product team/vendor to customise the solution to meet team requirements. Prepare and deliver proposals, including cost estimates and project timelines. Key Attributes10 years in information technology, computer science, software engineering, or a related field

Proven working experience as a Senior IT Manager/ IT Manager or similar role

Excellent knowledge of technical management, information analysis and computer hardware/software systems.Hands-on experience with computer networks, network administration and network installation

Multi-tasking and time-management skills, with the ability to prioritise tasks

Highly organised and detail-oriented

Excellent analytical and problem-solving skills

What Wows UsCreative approach to solve real-time problems instead of relying on a process that was laid out a while back

Entrepreneurial DNA and a high-ownership approach towards challenges The Fine Print32nd is committed to equal employment opportunities regardless of race, colour, national origin, gender, sexual orientation, age, religion, and veteran status. We embrace diversity as a strength, and our hiring and promotion decisions are based solely on qualifications and merit. We are proud to be an equal-opportunity employer dedicated to building a more equitable and inclusive future for all.