Call Center Executive

2 days ago

Noida, Uttar Pradesh, India SAMISH TECHNOSOFT PRIVATE LIMITED Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Job Title:

Customer Support & Booking Agent – Cab Rental Aggregator (Voice-Based)

*Location*: Work-from-Office (India)

*Type*: Full-time

*Languages Required*: English

*Shift*: Rotational / Day & Evening Shifts

*Compensation*: Fixed + Incentives per booking

About the Role:

We are building a voice-first cab rental platform where customers book rides by calling us directly. As a *Customer Support & Booking Agent*, you'll be the first point of contact—handling incoming calls, confirming bookings, coordinating with drivers, and ensuring smooth ride experiences.

This is a great opportunity for someone who is *fluent, empathetic, and organized*, and enjoys helping people over the phone.

Key Responsibilities:

Answer incoming customer calls and assist with cab bookings

Understand customer needs (pickup, drop, timing, cab type) and suggest the best options

Coordinate with local drivers via WhatsApp or phone to confirm availability

Share booking details with customers via SMS or WhatsApp

Handle basic queries, complaints, or rescheduling requests

Maintain booking logs and update ride status in internal systems

Requirements:

Fluent in *English* (additional regional language skills are a bonus)

Prior experience in *call centers, customer support, or cab/taxi services* is preferred

Comfortable using *WhatsApp, Google Sheets, and basic mobile apps*

Own a smartphone and stable internet connection

Strong communication, patience, and problem-solving skills

Ability to work in a *fast-paced, voice-heavy environment*

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

  • Call Center Executive

    2 weeks ago

    Noida, Uttar Pradesh, India dd132d08-d6d2-415c-bb9c-317ae3b65692 Full time ₹ 1,20,000 - ₹ 18,00,000 per year

    Call Center Representative Qualifications/Skills:Know about Digital Marketing and website creation.Excellent verbal communication skillsTelephone skillsFriendly and pleasant mannerData entry skillsTyping and word processing skillsDocumentation skillsActive listening skillsAttention to detailProblem solving skillsJob Types: Full-time, Permanent,...

  • Head - Call Center Operations - Automobile Sector

    5 days ago

    Noida, Uttar Pradesh, India Innova AM Tech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the Role : We are seeking a dynamic and results-oriented Head of Call Center to lead and manage our customer service team in the exciting and challenging automobile sector. The ideal candidate will be a passionate customer advocate with a proven track record of success in managing high-performing call center teams. This is a hands-on role that...

  • Female Call Centre Executive

    2 weeks ago

    Greater Noida, Uttar Pradesh, India sanfort Full time ₹ 2,04,000 - ₹ 2,50,000 per year

    ONLY LOCAL FEMALE CANDIDATES REQUIREDWe are seeking a motivated and organized Female Call Center Executive to join our team. The ideal candidate will have prior experience in the dry cleaning industry, excellent communication skills, and the ability to coordinate effectively with various teams. Timing: 10:00 AM - 8:00 PM, Tursday- Weekly off.ONLY NCR...

  • Multifamily Call Centre Associate

    1 week ago

    Noida, Uttar Pradesh, India Bm2k Global Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Position Overview:We are seeking a highly motivated and customer-focused Multifamily Call Center Associate who is fluent in Spanish. As a key member of our team, you will be responsible for providing exceptional customer service and support to our Spanish-speaking multifamily housing residents. This role requires excellent communication skills, attention to...

  • Call Center Executive

    1 day ago

    Noida, Uttar Pradesh, India Samish Technosoft Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title:Customer Support & Booking Agent Cab Rental Aggregator (Voice-Based)*Location*: Work-from-Office (India)*Type*: Full-time*Languages Required*: English*Shift*: Rotational / Day & Evening Shifts

  • Call Quality Analyst

    7 days ago

    Noida, Uttar Pradesh, India Paradigmit Technology Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Listen to and assess customer service calls for quality and adherence to scripts and protocolsProvide constructive feedback and quality scores to agentsIdentify trends and recommend process improvementsCollaborate with team leads and trainers to drive performance improvementMaintain accurate evaluation records and...

  • bpo call center female

    2 days ago

    Noida, Uttar Pradesh, India Air Ambulance Company Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Telecaller (Female) – Noida Sector 2Location: Noida Sector 2 (Near Metro 15 noida)Salary: ₹12,000 – ₹18,000 + IncentivesExperience: 0–2 years (Freshers welcome)Job Type: Full-time (Office-based)Responsibilities:Make outbound calls to customersExplain services and maintain recordsHandle inquiries and follow-upsRequirements:Good Hindi &...

  • Call Center BPO Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Adroit Synergies Full time ₹ 1,10,000 - ₹ 1,50,000 per year

    Hiring: Hindi Telecaller Noida, Sec-63 ,H -75 |Adroit Synergies Pvt. Ltd. Salary: 11,000–15,000 12th Pass /Graduate Good Hindi communication Freshers can apply.Contact/WhatsApp: HR Pratibha)Join us and kickstart your career today

  • Tele Calling Executive Female

    3 days ago

    Noida, Uttar Pradesh, India Air Ambulance Company Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Title: Telecalling Executive (Female)Location: Noida, Sector 2 Experience: Fresher / Experienced Salary:* ₹12,000 – ₹18,000 per month (depending on experience)Job Type:* Full-Time, Office Job Summary:We are looking for a confident and energetic female telecaller to join our team in Noida, Sector 2. The candidate will be responsible for making...

  • Tele calling Sales Executive

    5 days ago

    Noida, Uttar Pradesh, India Viha Tech Software Solution Full time ₹ 2,44,000 - ₹ 3,12,000 per year

    Post :- Tele calling Sales Executive: (Lead Generation Sales Process)Number of Candidates required: 15-20Experience: 6 Month to 2 years (fresher's can also Apply)Job Timing: 10.30 to 7.30 pm + Working days - Monday to SaturdayJob Location: Sector 63 , NoidaSalary - 20,000 to 26,000 (Negotiable as per good Candidates)BENEFITS: Basic Salary + Commissions...