
Customer Relationship Manager
15 hours ago
Females are preferred
Key Responsibilities:
- Welcome clients and visitors with warmth and professionalism.
- Manage incoming calls, emails, and appointment scheduling.
- Maintain client records, registrations, and daily reports.
- Guide clients about clinic services, packages, and offers.
- Coordinate with doctors, physiotherapists, and consultants for appointments.
- Handle billing, payments, and maintain proper cash records.
- Ensure cleanliness and an inviting ambiance at the reception area.
- Provide administrative support to the clinic team as required.
Requirements:
- Graduate / Diploma in any field (Hospitality or Healthcare background preferred).
- Prior experience in front office, customer service, or healthcare reception is an advantage.
- Excellent communication skills in English and local language.
- Pleasant personality, grooming, and interpersonal skills.
- Basic computer knowledge (MS Office, Email, Appointment software).
- Ability to multitask and work in a client-focused environment.
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Willing to work on weekends
Education:
- Bachelor's (Required)
Experience:
- Front desk: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
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