Customer Relationship Manager

4 days ago

Coimbatore, Tamil Nadu, India max hair clinic Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Females are preferred

Key Responsibilities:

  • Welcome clients and visitors with warmth and professionalism.
  • Manage incoming calls, emails, and appointment scheduling.
  • Maintain client records, registrations, and daily reports.
  • Guide clients about clinic services, packages, and offers.
  • Coordinate with doctors, physiotherapists, and consultants for appointments.
  • Handle billing, payments, and maintain proper cash records.
  • Ensure cleanliness and an inviting ambiance at the reception area.
  • Provide administrative support to the clinic team as required.

Requirements:

  • Graduate / Diploma in any field (Hospitality or Healthcare background preferred).
  • Prior experience in front office, customer service, or healthcare reception is an advantage.
  • Excellent communication skills in English and local language.
  • Pleasant personality, grooming, and interpersonal skills.
  • Basic computer knowledge (MS Office, Email, Appointment software).
  • Ability to multitask and work in a client-focused environment.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule

Ability to commute/relocate:

  • Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Willing to work on weekends

Education:

  • Bachelor's (Required)

Experience:

  • Front desk: 1 year (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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