
Customer Support Executive
14 hours ago
Position: Customer Support Executive
Experience: 1-5 Years.
Qualification: Any Degree.
Location: Neelankarai, Chennai.
Shift: Day Shift.
Role & responsibilities
- Handle customer support emails, chats, and calls for Pan India.
- Assist with customer inquiries, complaints, escalations, and delivery-related issues.
- Manage order placement, tracking, cancellations, and returns.
- Follow up with customers to resolve issues and ensure satisfaction.
- Call abandoned customers, convince them, and drive sales (sales targets will be assigned).
- Work closely with the sales team and make outbound calls when required.
Preferred candidate profile
- Experience in customer support.
- Strong communication skills in English.
- Preferred Multilingual (Hindi, Malayalam, Kannada, Telugu)
- Ability to handle complaints, escalations, and customer retention calls.
Job Type: Full-time
Application Question(s):
- How many years of experience do you have with Customer Support?
- What are the languages do you speak?
- What is your present location?
- Are you ready to relocate to Neelankarai, Chennai?
Work Location: In person
Speak with the employer
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