Sales Manager
9 hours ago
Sales Manager – Customer Relationship & Experience
Location: Lucknow, Uttar Pradesh
Company: Leela Jewellers
About the Role:
Leela Jewellers is seeking an experienced and relationship-driven Sales Manager to lead our showroom operations and build long-term customer connections. The ideal candidate will combine strong sales skills with a customer-first mindset to deliver an exceptional in-store experience that reflects trust, warmth, and sophistication.
Key Responsibilities:
- Lead and motivate the sales team to achieve monthly and annual targets.
- Build and nurture strong, trust-based relationships with customers.
- Develop and execute sales strategies focused on personalized service and repeat business.
- Handle high-value clients with care, ensuring an exceptional luxury experience.
- Coordinate with marketing for promotional campaigns and customer engagement activities.
- Train and guide the sales team on relationship-based selling and client service excellence.
- Monitor customer feedback and ensure quick, empathetic resolution of issues.
Requirements:
- Bachelor's degree in Business or Marketing (MBA preferred).
- 5–8 years of experience in jewellery or luxury retail sales.
- Excellent communication, interpersonal, and leadership skills.
- Proven ability to build and maintain customer loyalty.
- Strong sense of integrity, empathy, and professionalism.
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