Sales Manager

9 hours ago


Lucknow, Uttar Pradesh, India Leela Jewellers Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Sales Manager – Customer Relationship & Experience

Location: Lucknow, Uttar Pradesh

Company: Leela Jewellers

About the Role:

Leela Jewellers is seeking an experienced and relationship-driven Sales Manager to lead our showroom operations and build long-term customer connections. The ideal candidate will combine strong sales skills with a customer-first mindset to deliver an exceptional in-store experience that reflects trust, warmth, and sophistication.

Key Responsibilities:

  • Lead and motivate the sales team to achieve monthly and annual targets.
  • Build and nurture strong, trust-based relationships with customers.
  • Develop and execute sales strategies focused on personalized service and repeat business.
  • Handle high-value clients with care, ensuring an exceptional luxury experience.
  • Coordinate with marketing for promotional campaigns and customer engagement activities.
  • Train and guide the sales team on relationship-based selling and client service excellence.
  • Monitor customer feedback and ensure quick, empathetic resolution of issues.

Requirements:

  • Bachelor's degree in Business or Marketing (MBA preferred).
  • 5–8 years of experience in jewellery or luxury retail sales.
  • Excellent communication, interpersonal, and leadership skills.
  • Proven ability to build and maintain customer loyalty.
  • Strong sense of integrity, empathy, and professionalism.

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