Business Development Executive

5 days ago

Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Private Limited (Red Taxi) Full time ₹ 14,000 - ₹ 1,55,000 per year

Job Description:

  • Answer a large number of incoming calls and respond to customers
  • Manage and resolve customer queries.
  • Identify and escalate issues to supervisors
  • Provide service-related information to customers
  • Document all call information according to standard operating procedures
  • Follow up customer calls where necessary
  • Build sustainable relationships of trust through open and interactive communication.
  • To acknowledge and resolve customer issues

Job specifications:

  • Knowledge of customer service practices and principles
  • Excellent typing skills
  • Superior listening, verbal, and written communication skills (Tamil and English)
  • Ability to handle the stressful situation appropriately
  • Lead Conversion & Convincing skills

Qualifications:

  • 0-3 years of work experience in a relevant field.
  • Any Degree

Job Types: Full-time, Fresher

Pay: ₹14, ₹15,500.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Education:

  • Bachelor's (Required)

Language:

  • Tamil (Required)

Location:

  • Saibaba Colony, Coimbatore, Tamil Nadu (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

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