
Business Development Executive
2 weeks ago
Job Description:
- Answer a large number of incoming calls and respond to customers
- Manage and resolve customer queries.
- Identify and escalate issues to supervisors
- Provide service-related information to customers
- Document all call information according to standard operating procedures
- Follow up customer calls where necessary
- Build sustainable relationships of trust through open and interactive communication.
- To acknowledge and resolve customer issues
Job specifications:
- Knowledge of customer service practices and principles
- Excellent typing skills
- Superior listening, verbal, and written communication skills (Tamil and English)
- Ability to handle the stressful situation appropriately
- Lead Conversion & Convincing skills
Qualifications:
- 0-3 years of work experience in a relevant field.
- Any Degree
Job Types: Full-time, Fresher
Pay: ₹14, ₹15,500.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Education:
- Bachelor's (Required)
Language:
- Tamil (Required)
Location:
- Saibaba Colony, Coimbatore, Tamil Nadu (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
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