 
						Process Coordinator
1 week ago
Key Responsibilities:
1. Process Monitoring & Coordination
- Track and monitor key operational processes to ensure smooth and timely execution.
- Coordinate between departments to facilitate workflow and resolve bottlenecks.
- Maintain process trackers and status reports for management review.
2. Task Follow-up & Escalation
- Ensure task completion by following up with responsible team members or department heads.
- Send timely reminders and escalate unresolved or delayed issues to management.
3. Process Documentation
- Document standard operating procedures (SOPs), process changes, and task flows.
- Maintain updated records of internal process guidelines and instructions.
4. Process Improvement
- Identify inefficiencies, delays, or repetitive issues in current workflows.
- Recommend and assist in implementing process improvements or automation where possible.
5. Communication & Coordination
- Act as a communication bridge between departments for process updates and process clarifications.
- Ensure everyone involved in a process has the correct and updated information.
6. Quality & Compliance Checks
- Ensure processes are being followed as per defined SOPs.
- Highlight deviations and ensure corrective actions are taken in a timely manner.
7. Reporting
- Prepare and share daily, weekly, and monthly reports related to process performance, pending tasks, and escalations.
- Support management in decision-making through accurate process data.
8. Support in Audits & Reviews
- Assist in internal and external audits by providing process documents, trackers, and compliance reports.
- Support management in process reviews and improvement planning.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Operations, or a related field.
- 1–3 years of experience in process coordination or operations support.
- Strong organizational and follow-up skills.
- Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of process tools like Trello, Asana, ERP, or CRM is a plus.
- Good communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and problem-solving mindset.
If you are interested apply on this number &
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